Customer reviews from rubbermaid.com
RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Average customer rating
4.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
47
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
1
98%of customers recommend this product.
(
53 out of
54)
Customer Reviews for RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Customer Rating
1
Horrible closet system
on July 7, 2025
Posted by: jgcw
The instructions are horrible. I cannot understand the directions because they are so incomplete and they assume you know how to put it together. The pictures are faded, and very hard to see. This was a waste of money. So far I have not found online instructions. Do not buy this item unless you have installed closet systems similar to this, and you don't need any directions.
Response from rubbermaid.comBy Customer Care, July 9, 2025
Hello, We sincerely apologize for the frustrating experience you've had with the instructions for your Rubbermaid Expandable Closet Kit. We understand how important clear and comprehensive directions are for a successful assembly. We are actively working to improve the clarity and accessibility of our assembly guides to prevent similar issues for future customers.
In the meantime, we would like to offer our support to help you with the assembly of your closet kit.
Assembling the Rubbermaid Expandable Closet Kit involves several steps. Here’s a general guide to help you through the process:
Measure the height and width of your closet space.
Use a stud finder to locate and mark the studs on the wall where you will install the hanging rail.
Position the hang rail at the desired height and mark the screw holes.
Drill pilot holes into the studs and secure the hang rail with screws. If your kit includes multiple rails, slide the second rail behind the first one.
Attach the uprights to the hang rail. Ensure they are evenly spaced and level. Secure the uprights to the wall using screws and spacers.
Insert Brackets and Shelves:
Insert the brackets into the uprights at your desired heights.
Place the shelves onto the brackets and lock them into place. Adjust the shelves as needed.
Install Rod Hangers and Closet Rods:
Attach the rod hangers to the uprights.
Insert the closet rods into the hangers and snap them into place. Adjust the rods to the desired length.
Add Accessories:
Install any additional accessories, such as wire baskets or shoe racks, into the uprights. For a visual guide, you can watch using this link https://www.youtube.com/watch?v=yWD
If you need our assistance in the future, please reach out to us via our official Rubbermaid "Contact Us" website form https://www.rubbermaid.com/support/contact-us or by filling out the warranty form. We will be happy to assist you. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Rubbermaid Consumer Care
In the meantime, we would like to offer our support to help you with the assembly of your closet kit.
Assembling the Rubbermaid Expandable Closet Kit involves several steps. Here’s a general guide to help you through the process:
Measure the height and width of your closet space.
Use a stud finder to locate and mark the studs on the wall where you will install the hanging rail.
Position the hang rail at the desired height and mark the screw holes.
Drill pilot holes into the studs and secure the hang rail with screws. If your kit includes multiple rails, slide the second rail behind the first one.
Attach the uprights to the hang rail. Ensure they are evenly spaced and level. Secure the uprights to the wall using screws and spacers.
Insert Brackets and Shelves:
Insert the brackets into the uprights at your desired heights.
Place the shelves onto the brackets and lock them into place. Adjust the shelves as needed.
Install Rod Hangers and Closet Rods:
Attach the rod hangers to the uprights.
Insert the closet rods into the hangers and snap them into place. Adjust the rods to the desired length.
Add Accessories:
Install any additional accessories, such as wire baskets or shoe racks, into the uprights. For a visual guide, you can watch using this link https://www.youtube.com/watch?v=yWD
If you need our assistance in the future, please reach out to us via our official Rubbermaid "Contact Us" website form https://www.rubbermaid.com/support/contact-us or by filling out the warranty form. We will be happy to assist you. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Great addition to front door area
on December 20, 2021
Posted by: Tkmom
from Booneville, ms
Age Range:25-34
Gender:Female
[This review was collected as part of a promotion.] I received this Rubbermaid shoe shelf a week ago, and it had made my life so much easier with shoes at the entrance. Finally an organized spot for the kids to put their shoes. It was super easy to assemble. It took 10 seconds to put together which was awesome.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Expandable Space Flexibility
on December 20, 2021
Posted by: southerngal12
from Salado, Texas
Gender:Female
[This review was collected as part of a promotion.] When we moved into our new house, the closets had the typical builder's closets with the accompanying pole for hanging clothes. But we quickly knew that we had to re-imagine the space and Rubbermaid Expandable Wire Closet Kit was just the answer. Having the options to create the configuration to our specific needs, was perfect and we designed one shelf for winter sweaters, and one for winter boots. The hanging portions hung our winter coats and hoodies easily and though heavy, the rod was perfectly balanced and stable. I liked the ease of installation since it was a mere need to find the stud in the wall, and drill the screws securely...no cutting of wires, or metal poles at all! The sleek design maintained the minimalist look of the room while offering form, function, and fashion to the closet.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Hello Organization, Goodbye Clutter!
on December 20, 2021
Posted by: KrisU
from Buffalo,NY
Gender:Female
[This review was collected as part of a promotion.] I got the white Rubbermaid 4-Tier Closet Shoe Shelf with the idea of putting into the bedroom closet but once it was built, I realized that it was streamlined enough and eye-appealing to keep in my attached breezeway between the house and my garage. The sloppy shoes all over the floor are no more! Sandals easily fit on the bottom rack, shoes and /or sneakers on the next two racks and the top rack is perfect for my boots and purse. At over 2 feet high, it offers room for over 12 pair of shoes, sandals, sneakers and boots plus the sides stop shoes from falling off. The white is easily cleanable. Set against my teal wall color the shoe rack makes a beautiful statement and is the perfect addition to the area. Easy to put together, it’s sturdy and the Rubbermaid name is synonymous with quality material and workmanship!
Bravo!!!
Bravo!!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Easy installation!
on December 20, 2021
Posted by: Amber24
from Chicago, Illinois
Age Range:25-34
Gender:Female
[This review was collected as part of a promotion.] I got this closet organizer a few days ago for my sons closet. The closet in his room is pretty small so this organizer gives him so much more room to hang up his clothes and a couple shelves for even more storage!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Durable and easy to assemble.
on December 21, 2021
Posted by: Raznikk
from KY
Age Range:35-44
Gender:Female
[This review was collected as part of a promotion.] I’m sure like most homes, shoes are scattered everywhere but my biggest problem area is the foyer. I got this to use in a small space and it’s perfect. It’s very quick and easy to put together and isn’t big and bulky. It’s sturdier than a lot of others I’ve tried also. Shoes fit comfortably and the space between the shelves is ample. It’s perfect for finally getting a rein on all those wandering shoes.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Amazing product at an affordable price
on December 21, 2021
Posted by: Gary87
from Cleveland Ohio
Age Range:45 and up
Gender:Male
[This review was collected as part of a promotion.] I didn't realize you got so much for the money.
The picture on the box doesn't do it justice.
I actually had more product than I was looking for, for the job I had in the house not to mention was extremely easy to put up.
The picture on the box doesn't do it justice.
I actually had more product than I was looking for, for the job I had in the house not to mention was extremely easy to put up.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Helps clean the clutter.
on December 21, 2021
Posted by: Redhead
from Pittsburgh, PA
Age Range:45 and up
Gender:Female
[This review was collected as part of a promotion.] I really needed a nice place to store my shoes and boots instead of the giant pile that accumulates on my door. This definitely did the trick it's nice looking and I can see what shoes I want and which ones to grab quickly. My only real fault with it is that the shows move to easily I solved that problem quickly with wire ties which makes it easier to move the shoe shelf around until I find the perfect and most convenient place for it. With a name like Rubbermaid you can't go wrong it's durable useful and holds a heck of a lot of shoes.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com