Customer reviews from rubbermaid.com
RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Average customer rating
4.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
47
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
1
98%of customers recommend this product.
(
53 out of
54)
Customer Reviews for RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Customer Rating
3
Want to love this
on February 14, 2022
Posted by: jenni27
from georgia
Age Range:45 and up
Gender:Female
[This review was collected as part of a promotion.] The 4-tier, Rubbermaid Closet Shoe Shelf is a great height and idea. I like the ease of assembly but think it is very flimsy after being put together because it is so easy to assemble. Needs screws or something to hold each shelf.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Love this shoe shelf
on March 5, 2022
Posted by: Anonymous
from Phelan, Ca.
Age Range:35-44
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this shoe shelf. I even bought more shows since I put It together. It was so easy to assemble. I love that it has a small shelf on top, the kids can put their shoes on top. It fits my boot boxes too, I think that's my favorite part? Rubbermaid makes amazing products and this shoe shelf is no different.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Good, sturdy, product.
on July 18, 2025
Posted by: John V
Went up easy. Holds considerable weight. Would have gotten 5 stars but it's advertised as expandable but no expansion ports available
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Decent closet system for the pricepoint
on October 14, 2025
Posted by: diannw7_7905
These are strong as long as you screw it into a stud. The unit looks organized and helps with clutter but I dislike that you cannot slide your hangers. Only lift the hanger.
Written by a customer while visiting influenster.com
Customer Rating
2
on December 2, 2025
Posted by: Bill C
purchased this system on 7/13/25. 3 of the shelf brackets have broken. Rubbermaid is very hard to get in contact with. I would not recommend.
Response from rubbermaid.comBy Customer Care, December 5, 2025
Hello Bill,
Thank you for reaching out to us with your feedback on our Expandable Closet Kit. We are sorry to hear about the trouble you have had with your closet system and the broken shelf brackets. That is certainly not the experience we want for our customers. We also regret that you found it difficult to reach us directly.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
Rubbermaid® Consumer Care
Thank you for reaching out to us with your feedback on our Expandable Closet Kit. We are sorry to hear about the trouble you have had with your closet system and the broken shelf brackets. That is certainly not the experience we want for our customers. We also regret that you found it difficult to reach us directly.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
Rubbermaid® Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Ease of use
on February 10, 2026
Posted by: amyc1273_5591
We used these in multiple closets and they worked very well. It was easier to install than I thought it would be after seeing all of the peices. Would buy again.
Written by a customer while visiting influenster.com
Customer Rating
5
Good
on February 26, 2026
Posted by: MacyS
These are sturdy and easy to assemble. They are perfect size for a small pantry or closet. Easy to wipe off or clean. Lightweight. I loved that everything came in the kit.
Written by a customer while visiting influenster.com