Customer reviews from brother-usa.com
Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Average customer rating
4.7
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
64
4 Stars
17
3 Stars
0
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Customer Rating
5
Great Upgrade
on March 21, 2025
Posted by: Anonymous
from Killeen Texas
a wonderful upgrade from my Project Runway 6700. My late mother's first machine was a Brother; I love this brand.
Written by a customer while visiting brother-usa.com
Customer Rating
4
My SE2000 reveiw
on February 18, 2025
Posted by: Anonymous
from Lacey Washington
There is not enough room to change the needle or clean the bobbin. I have to use just one finger from each hand to change the needle. Other than that I love this machine. Love that I can download embroidery designs
Written by a customer while visiting brother-usa.com
Customer Rating
4
Decent machine but
on January 31, 2025
Posted by: VDF1
from San Antonio
A lot of plastic parts. Also, don’t like that the bobbin winder doesn’t stop when it’s full. I do like the embroidery ease of use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent machine
on January 30, 2025
Posted by: Jessica
I’m extremely happy with my purchase of the Brother SE2000. The manual and online support are incredible resources to help users make the most of the machine’s capabilities. The machine runs beautifully and has an extensive list of features that make it a smooth ride (cutting jump stitches, needle threader, digital display with guidance if needed, etc).
One note is that the wireless LAN function for transferring embroidery files is only compatible with windows systems - Mac users will need a usb flash drive.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don’t buy
on December 10, 2024
Posted by: Trish
Very disappointed in this machine especially with the amount of money I spent on it. Difficult to thread. Jump stitch will not adjust. I’ve owned 2 brother machines that were less expensive and work so much better
Response from brother-usa.comBy Brother Customer Service, December 16, 2024
Thanks for taking the time to review your experience with the Brother SE2000. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SE2000. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SE2000
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very happy
on December 5, 2024
Posted by: Wren
from Groton CT
My first embroidery machine. So far (4 months) has done everything I’ve asked it to. Have not used any of the regular sewing or decorative stitches.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother SE2000
on November 30, 2024
Posted by: Cathy
Great machine. I was impressed with the little Brother mechanical machine I bought and this electronic sewing/embroidery machine is a great addition to my machine tools.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful
on October 29, 2024
Posted by: Anonymous
from Iowa
I havent used my Brother yet, as I've been rearranging my sewing room. It deserves a special space with room to go from sewing to embroidery. I'm looking forward to seeing what all it can do!
Written by a customer while visiting brother-usa.com