Customer reviews from brother-usa.com
Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Average customer rating
4.7 out of 5
4.7
(84 Reviews)
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
64
4 Stars
17
3 Stars
0
2 Stars
0
1 Star
3
100%of customers recommend this product. 
(
35 out of 35
)
Best Buy Privacy Policy
Customer Reviews for Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Customer Rating
4 out of 5
4
Learningncurve!
on May 31, 2026
Posted by: Dogmom06
Still learning this upgrade from my SE500--having some issues with the LAN and pattern transfers----any tips from anyone?
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Machine
on May 6, 2026
Posted by: SusieQ
from Alabama
Love it… still working on getting to know this machine and the many possibilities it offers
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Embroidery /Still Learning
on March 19, 2026
Posted by: Llindagayle
from Mississippi
My husband bought me a se2000 Brother Sewing /Embroidery machine for Christmas .
I'm still learning how to use the embroidery part. I made a few small items and I'm very happy with the results.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Brother SE2000-
on March 11, 2026
Posted by: Anonymous
from Wright City, Mo.
My experience with this machine has been good. The part I don't like is the threading of the machine to sew. I don't like the putting the thread through the wire then through the two different places that hold the thread so you can put the thread through the needle.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Machine
on March 7, 2026
Posted by: Hunter
Love this machine. It makes sewing a joy. I love the fact I can create embroidery designs.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love Brother SE2000
on February 26, 2026
Posted by: Annie
from Endicott, NY
Machine embroiders very well and sews well. Really love it. The only thing I feel that could be improved is the mechanical noises it makes. Also, make sure the manual is read throughly and keep the manual near when sewing and embroidering. I love the Design Data Transfer. Works very well.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Brother SE2000
on February 24, 2026
Posted by: Carla T
from Dallas, NC
Love the ease of this sewing and embroidery machine
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
DO NOT BUY
on December 18, 2025
Posted by: CaitB
from Kansas
BIGGEST WASTE OF MONEY IVE EVER SPENT. Machine malfunctions every single time I’ve used the embroidery functions. I’ve tried different threads, changing the tension and the speed. I’ve spent HOURS researching to no avail.
Response from brother-usa.comBy Brother Customer ServiceDecember 22, 2025
Thanks for taking the time to review your experience with the Brother SE2000. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SE2000. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

https://www.brother-usa.com/support/SE2000
Written by a customer while visiting brother-usa.com
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