Bought this with the 4Ah battery so I could power pellet grill on the go. Works better than expected; can cook 2 - 3 times on the grill before recharge is needed.
Doesn’t have long life after charge maybe works 12 min with blower
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, July 19, 2021
Hello Eric55,
With most tools, 10-15 minutes when using this battery is an average run time. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Unit works fine after one operation to power a pellet grill in lieu of a long extension cord. However, I have had a request submitted on 4 April 2021 (Request: (402396) Defective Battery) regarding a defective 80V battery that I would have used with the inverter. It is now 16 July 2021 and I have had no action yet regarding the warranted battery. I provided only 2 stars as of this writing, since I am afraid that if Greenworks does not honor warranties on related equipment, I would suffer the same fate on this item should something go wrong.
Response from greenworkstools.comBy Greenworks, Greenworks Customers Care , July 19, 2021
Hello JohnROC,
We are sorry to hear that the unit you purchased is not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!