Customer reviews from greenworkstools.com
80V 2.5Ah Lithium-Ion Battery | Genuine Greenworks Battery | Compatible with 75+ Greenworks Tools
Average customer rating
4.3
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
113
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
17
84%of customers recommend this product.
(
80 out of
95)
Customer Reviews for 80V 2.5Ah Lithium-Ion Battery | Genuine Greenworks Battery | Compatible with 75+ Greenworks Tools
Customer Rating
3
Batteries don't seem to last long!
on April 9, 2024
Posted by: TallGrassBlues
from Houston, Tx
Gender:Male
Jumped in to the electric mower, blower, weed eater game after a lifetime of gas powered. I like the equipment, it functions just fine, but after 1 year I have had two battery failures. Greenworks replaced the first battery without any hassle, still waiting on a replacement for second failure. I always store the batteries at half charge, but it hasn't seem to make any difference. I believe the circuit boards are the problem, I have tested the cells and they all seem to have the correct voltage per cell.
Response from greenworkstools.comBy Greenworks, April 11, 2024
Dear TallGrassBlues,
We appreciate you letting us know and we apologize for your experience. We are happy to hear Greenworks Success Team, were able to support you with this warranty claim in a timely manner. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
We appreciate you letting us know and we apologize for your experience. We are happy to hear Greenworks Success Team, were able to support you with this warranty claim in a timely manner. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Battery
on March 24, 2024
Posted by: MBR1
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I purchased the 80V 4.0Ah Battery, and intend to use it to further the time my mower can operate. It is an excellent battery at a reasonable price.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Pricy
on March 2, 2024
Posted by: Nikki I
from San Antonio Tx
Gender:Female
80 volt battery Charge is too short will work for about 20 min and it’s drained. I can’t do my work because I have stop to recharge it. It’s a bummer and your extra battery costs more than the unit itself. So I won’t buy a 2nd battery. I sense a rip off so I won’t be buying any more of your products.
Response from greenworkstools.comBy Greenworks, March 5, 2024
Hello Nikki I,
We are sorry to hear that you were not completely satisfied with the run time and cost of this battery. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you.
Run time do vary depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
We are sorry to hear that you were not completely satisfied with the run time and cost of this battery. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you.
Run time do vary depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on November 30, 2023
Posted by: NingYang
from Cleveland
Gender:Male
Battery has issue. After two usage, it is stopped charging.
Response from greenworkstools.comBy Greenworks, December 1, 2023
Hello NingYang,
Thank you for voicing your concerns, We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We at Greenworks like any other brand have a warranty procedure we must adhere to for warranty claims. For us to help you best we ask that you answer the questions and provide the required information. Failure to provide the requested information will result in the delay of the warranty process. If you wish to continue with a warranty claim, please provide the requested information. To reopen this warranty claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
Thank you for your patience and understanding.
Thank you for voicing your concerns, We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We at Greenworks like any other brand have a warranty procedure we must adhere to for warranty claims. For us to help you best we ask that you answer the questions and provide the required information. Failure to provide the requested information will result in the delay of the warranty process. If you wish to continue with a warranty claim, please provide the requested information. To reopen this warranty claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
Thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Workhorse family!
on October 27, 2023
Posted by: oduckswon
from Tracktown USA
Gender:Male
Has been my go-to for 6+ years along with the 4.0 & the 2.0 for quick jobs because of the lighter weight. These are durable workhorses for sure! Love all of the 80v greenworks tools! Lawnmower, blower, inverter, polesaw, stringtrimmer & edger.
Chainsaw for Christmas hopefully...lol
Chainsaw for Christmas hopefully...lol
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Blower, trimmer and hedge trimmer 80v 5 & 6 yrs
on June 8, 2023
Posted by: Daniel JS
from Liberty Twp Ohio
Gender:Male
All three .
Operating five and six years including two batteries and charge no issues at all. Both 80v batteries charged on one charger sitting on shelf plugged into protected plug on inside wall of insulated garage all walls and ceiling. Own a 43 year old Honda mower considering 25” pro mower if I can use these batteries.
Operating five and six years including two batteries and charge no issues at all. Both 80v batteries charged on one charger sitting on shelf plugged into protected plug on inside wall of insulated garage all walls and ceiling. Own a 43 year old Honda mower considering 25” pro mower if I can use these batteries.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Need a question answered please
on April 14, 2023
Posted by: BESToR
from North Carolina
Gender:Male
I would like to find the specifications of the 60V and 80V batteries.
What do they weigh?
What is the size, the watts output, and hours.
thank you very much
What do they weigh?
What is the size, the watts output, and hours.
thank you very much
Response from greenworkstools.comBy Greenworks , April 17, 2023
Hello BESToR,
Thank you for your question. As we have a variety of 60V & 80V battery models, we kindly ask that you repost this question while including the model number of the each battery so that we can be sure to provide you with accurate information. Alternatively, you may contact us at 1-888-909-6757 (1-888-90WORKS) or chat with an expert on www.greenworkstools.com.
Thank you for your question. As we have a variety of 60V & 80V battery models, we kindly ask that you repost this question while including the model number of the each battery so that we can be sure to provide you with accurate information. Alternatively, you may contact us at 1-888-909-6757 (1-888-90WORKS) or chat with an expert on www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Rdubya63
from Ohio
Gender:Male
Verified Purchase:Yes
Long lasting. I mean more like their life span . While I haven’t exhausted any yet , four years and running with no discernible power loss . These batteries have held up and preformed well thus far .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com