Customer reviews from greenworkstools.com
Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Average customer rating
4.5
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
112
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
6
90%of customers recommend this product.
(
101 out of
112)
Customer Reviews for Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Customer Rating
5
Great chainsaw
on September 1, 2024
Posted by: Jarom
from Texas
Gender:Male
[This review was collected as part of a promotion.] Its my first electric chainsaw and I love how easy it is to operate
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding chainsaw
on August 26, 2024
Posted by: Fjelltop
from Seattle, WA
Gender:Male
[This review was collected as part of a promotion.] I have owned several gas-powered chainsaws over the years and one corded electric chainsaw. This saw surpasses them all. You can't beat the power to weight ratio, cordless convenience and the low maintenance. For general homeowner use this saw cannot be beat.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Could be great but chain pops off all the time.
on August 23, 2024
Posted by: Stoked-on-spokes
from Illinois
Gender:Male
[This review was collected as part of a promotion.] Works good when the chain is on. If you make horizontal cuts, chain pops off. I've tried tight and looser chain settings and it doesn't matter, chain WILL pop off on horizontal cuts.
The worst part is once the chain pops, it contacts the main drive gear and deforms the kinks so it doesn't fit in bar. Complete garbage. I've filed down every bottom link to get it to fit bar and it works, until chain pops off again. Then it's back to square one.
If the chain, bar, and main gear all worked perfectly together, this would be a 4 star review. This unit cuts great for vertical cuts. It does not have an electrical brake and keeps turning one you let off trigger. Unless GW finds an answer to my chain pop issues, I'm going to send it back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2024
Hello Stoked-on-spokes.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greatest chainsaw I have Ever used
on August 12, 2024
Posted by: vicrg1984
from Murrieta, CA
Gender:Male
[This review was collected as part of a promotion.] I have been using chainsaw for over 40 years. I was reluctant to use a battery saw but finally thought why not try one. I am so glad I did - this one is powerful, it lasts a long time on one battery, and with second battery it can work all day cutting old dead tress on my protery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
First electric chainsaw
on July 20, 2024
Posted by: Genebob
from Oregon
Gender:Male
[This review was collected as part of a promotion.] Just opened the box. Looks ok, will try it out soon.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good power no gas.
on July 18, 2024
Posted by: Hoghunteral
from California
Gender:Male
[This review was collected as part of a promotion.] Wasn't about electric but it is great and it starts Everytime.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just what I needed
on June 28, 2024
Posted by: JWvt
from Vermont
[This review was collected as part of a promotion.] I bought this a year ago and have been using it for all the small jobs on my property. I mostly use it to cut smaller trees (12-24 diameter). It is relatively quiet and very intuitive to use. You couldn't go and cut trees all day in the woods with it given the battery life, but that's not what I use a chainsaw for anyway. I've never run out of battery while doing the smaller jobs I use it for. Also great to transport in a car.
Written by a customer while visiting greenworkstools.com
Posted by: Ron from northern Ohio
from Northern Ohio.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second 18”, 80 V chainsaw. It was great to use, and weight wise was very comfortable. Power was adequate and I used it several times each month cutting 20” longs frequently.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com