Customer reviews from greenworkstools.com
Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
109
4 Stars
15
3 Stars
9
2 Stars
4
1 Star
5
91%of customers recommend this product.
(
99 out of
109)
Customer Reviews for Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Customer Rating
5
This chainsaw was perfect for clean up after Hurricane Helene.
on November 14, 2024
Posted by: Antonio10
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] First I bought the mower, and then the weed trimmer. Not long after, hurricane Helene blew through leaving a trail of destruction. This chainsaw was the perfect tool for making quick work of this large Oak. It's been nice having no gas fumes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DJJW
from Austin TX
Verified Purchase:Yes
Good design and easy to use. Well balanced. Sufficient power. Shoulder strap very helpful. So much simpler to use than a corded pole saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Replaces a gas saw with no loss of productivity.
on October 29, 2022
Posted by: Ed of KP
from Gig Harbor, WA
Gender:Male
Verified Purchase:Yes
The saw is powerful enough to cut larger logs and the battery lasts as long as a tank of gas does in a gas saw. Cut speed is very similar to a gas powered saw but much easier to use. Much less noise, no gas and oil to mix and no exhaust fumes to smell
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Could be great but chain pops off all the time.
on August 23, 2024
Posted by: Stoked-on-spokes
from Illinois
Gender:Male
[This review was collected as part of a promotion.] Works good when the chain is on. If you make horizontal cuts, chain pops off. I've tried tight and looser chain settings and it doesn't matter, chain WILL pop off on horizontal cuts.
The worst part is once the chain pops, it contacts the main drive gear and deforms the kinks so it doesn't fit in bar. Complete garbage. I've filed down every bottom link to get it to fit bar and it works, until chain pops off again. Then it's back to square one.
If the chain, bar, and main gear all worked perfectly together, this would be a 4 star review. This unit cuts great for vertical cuts. It does not have an electrical brake and keeps turning one you let off trigger. Unless GW finds an answer to my chain pop issues, I'm going to send it back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2024
Hello Stoked-on-spokes.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Jonathan H
from Tucson, AZ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The company i used to work for, and many of our federal agency partners, use this saw in the Desert Southwest. When doing habitat conservation, having an electric saw has significant benefits over gas: reduced noise = less disturbance and greater safety among crew; less risk of spills/contamination when working in areas with sensitive species, and the opportunity to have a solar-powered system.
More importantly, with the crazy daily 30-40deg F temperature swings in the desert, electric saws avoid lots of downtime that tend to happen with gas saws.
Pros: Convenient, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dom Rep
from Wa
Gender:Male
Verified Purchase:Yes
Just tried it for the first time, it works great! Cut through the base of a shrub with ease along with many limbs. I’m impressed... this is everything I was told and read about. For the average home owner this is a safe choice. I recommend purchasing a greenworks chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: calvinyh
Verified Purchase:Yes
Cuts well, but I wish you could have the option of making the pole shorter by removing the center extension piece, as the saw is quite heavy to handle at its current length.
Written by a customer while visiting greenworkstools.com
Posted by: JasonK5
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
This saw works great, just as good as a gas powered saw; maybe better. It is quiet (no need for ear plugs and you can easily communicate in a talking voice with helpers) and light. Very efficient; only use power when you need it. No loud saw sitting on idle while you position for your next cut. Battery lasts long. I cleared brush for 2 hours and I’m ready for a break before the battery is empty. Bar chain oil usage seems on par with a typical saw. Probably could use two full batteries before the oil is empty.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com