Customer reviews from greenworkstools.com
Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Average customer rating
4.5
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
111
4 Stars
15
3 Stars
10
2 Stars
4
1 Star
6
91%of customers recommend this product.
(
101 out of
111)
Customer Reviews for Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Customer Rating
4
POWERFUL
on October 20, 2024
Posted by: BUY IT
from LOVES PARK, IL
Gender:Male
[This review was collected as part of a promotion.] I BOUGHT THE SMALLER THEN GOT THE BIG ONE AND THIS HAS POWER!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Specific Application Use
on November 1, 2024
Posted by: PhilWisco
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I have owned this electric chainsaw for about 9 months now and have used to clear a woods to build a garage. I cut about 45 trees that ranged from 4" to 18" in diameter. Things that I love about this chainsaw is the light weight, great cutting capability, low noise level, not dealing with gas or spark plugs, challenge starting, hot engine after running long hours. The challenging items are the low battery life, long charge time (which to me is very important if you're doing a large job but not important if just clearing one or two trees that came down), tensioning system broke within a few hours (I had to purchase a replacement), and poor quality chain that only lasts a short period of time even when sharpening consistently. I purchased a second battery with the hopes of being able to cut while the other battery was charging. Unfortunately, the battery life while cutting is short and the charge time is long. I can clear the wood/cut faster than the charge time. If you're not in a rush, then this will work for you. I want to continue to keep cutting and not waste the entire day, so I find this purchase to be frustrating (low cutting time and chain tensioner being the biggest issue). I would purchase again but only for small cutting jobs, not large jobs.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, November 5, 2024
Hello PhilWisco
Thank you for sharing your experience. We are sad to hear the chainsaw has not met your needs. Greenworks Pro 80V 18" Brushless Cordless Chainsaw can make up to 110 cuts through 4" x 4" pressure treated lumber. Regarding the cuts, the number of cuts per charge or run time that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut. Operator technique is also a factor and a chainsaw's tensioning system may break if the chain is not properly tensioned, or if the chain and bar are not the correct size for the saw
Please see unit specification below, for the chain.
Guide bar length: 20'' (508 mm)
Chain pitch: 0.325" (8.25 mm)
Chain gauge: .050" (1.27 mm)
Drive links: 78
Chain: 20LPX078X/95TXL078X
Guide bar: 200PXBK041/200MLBK0
You may check out the following video links below to help with future use.
Quick Start Guide (https://youtu.be/wfWUl1pfXm0)
Chain Tensioning: (https://www.youtube.com/watch?v=H9bYDwptiCk)
Lubricating: (https://www.youtube.com/watch?v=pAGyv564RlA).
For a longer runtime, we suggest bringing a larger Ah battery or two if you are planning on taking trees out completely or maintaining larger properties. The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
We hope these tips and videos help and provides a better user experience with this tool. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. We are sad to hear the chainsaw has not met your needs. Greenworks Pro 80V 18" Brushless Cordless Chainsaw can make up to 110 cuts through 4" x 4" pressure treated lumber. Regarding the cuts, the number of cuts per charge or run time that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut. Operator technique is also a factor and a chainsaw's tensioning system may break if the chain is not properly tensioned, or if the chain and bar are not the correct size for the saw
Please see unit specification below, for the chain.
Guide bar length: 20'' (508 mm)
Chain pitch: 0.325" (8.25 mm)
Chain gauge: .050" (1.27 mm)
Drive links: 78
Chain: 20LPX078X/95TXL078X
Guide bar: 200PXBK041/200MLBK0
You may check out the following video links below to help with future use.
Quick Start Guide (https://youtu.be/wfWUl1pfXm0)
Chain Tensioning: (https://www.youtube.com/watch?v=H9bYDwptiCk)
Lubricating: (https://www.youtube.com/watch?v=pAGyv564RlA).
For a longer runtime, we suggest bringing a larger Ah battery or two if you are planning on taking trees out completely or maintaining larger properties. The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
We hope these tips and videos help and provides a better user experience with this tool. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Looking forward to not having to attempt to start a gasoline chainsaw!
on November 1, 2024
Posted by: DSWBSTR
from Clarks Hill SC
Gender:Male
[This review was collected as part of a promotion.] After having issues starting gasoline chainsaws to clean up after hurricane Helene, I am looking forward to an electric option.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great, but battery died on month 5
on January 3, 2025
Posted by: Jlew25
from MN
Gender:Male
[This review was collected as part of a promotion.] Really enjoy using this saw, however no
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Chainsawing made easier!
on January 4, 2025
Posted by: Skister
from Crystal Lake, Illinois
Gender:Male
[This review was collected as part of a promotion.] Used this saw for a few days now. Overall I am happy with the results. The 80v battery produces plenty of power for most jobs. The battery held a charge longer than I anticipated. I am very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great saw, need a longer lasting batteries.
on December 13, 2025
Posted by: El Chamaco
from Pueblo, CO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The saw itself is phenomenal. It has lots of torque and cuts through wood like it was butter. I cut down an 20” elm tree and it was faster and easier than my rancher 450.
However, under heavy cutting it eats through batteries like candy at Halloween. I think my shortest battery was 10 minutes.
I would buy it again knowing for thick logs I still need to have my gas saw handy.
Pros: Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
low battery life
on January 14, 2026
Posted by: rock.b
from RI
Gender:Male
works ok but the battery life is low. I cut 12" to 20" logs for bowl blanks I get 8 to 12 cuts on the battery on a good day
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello rock.b.
Thank you for sharing your feedback. We are glad to hear the 80V 20" Chainsaw is working well for your projects. Battery runtime can vary depending on log size, wood density, and cutting conditions. Cutting 12" to 20" logs can be demanding on the battery, and achieving 8 to 12 cuts per charge is consistent with the expected performance for this type of use.
We appreciate your input, as it helps other customers understand what to expect for similar cutting tasks. For longer runtime, using a higher-capacity battery or keeping a spare battery on hand can help maximize productivity. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your feedback. We are glad to hear the 80V 20" Chainsaw is working well for your projects. Battery runtime can vary depending on log size, wood density, and cutting conditions. Cutting 12" to 20" logs can be demanding on the battery, and achieving 8 to 12 cuts per charge is consistent with the expected performance for this type of use.
We appreciate your input, as it helps other customers understand what to expect for similar cutting tasks. For longer runtime, using a higher-capacity battery or keeping a spare battery on hand can help maximize productivity. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Cheaply made but great for occasional small use
on January 19, 2026
Posted by: jbeaver33
from Northern California
Gender:Male
Cuts amazing for small cuts, but battery is junk, less amps then my drills/impacts so won't even do 1 cut on an 18" log without going dead. Also leaks oil after after a few uses, which was entire purpose of buying electric for wife to keep in SUV living off grid and not worrying about gas smell/leaking.
Pros: Convenient, Easy to Use, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 20, 2026
Hello jbeaver33.
Thank you for sharing your experience. We’re glad to hear the chainsaw performs well for smaller cutting tasks, but we understand your concerns regarding battery runtime and oil leakage.
The included 80V 2.0Ah battery is designed for light-duty applications, such as limbing and smaller cuts. Cutting large, dense logs (such as 18") places a high demand on the tool and will significantly reduce runtime. For this type of use, a higher capacity 80V battery (4.0Ah or larger) is recommended for improved performance and longer running time.
Regarding oil leakage, electric chainsaws still require bar and chain oil for proper operation
Some minor seepage after use can be normal, especially if the tank is filled to the top or the unit is stored on its side. This can sometimes be caused by pressure in the oil tank, worn seals, a clogged vent, or a defective oiler. Storing the saw upright, slightly loosening the oil cap, and inspecting or replacing worn seals can often help.
However, persistent leaking is not expected and may indicate a sealing issue that should be addressed under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for sharing your experience. We’re glad to hear the chainsaw performs well for smaller cutting tasks, but we understand your concerns regarding battery runtime and oil leakage.
The included 80V 2.0Ah battery is designed for light-duty applications, such as limbing and smaller cuts. Cutting large, dense logs (such as 18") places a high demand on the tool and will significantly reduce runtime. For this type of use, a higher capacity 80V battery (4.0Ah or larger) is recommended for improved performance and longer running time.
Regarding oil leakage, electric chainsaws still require bar and chain oil for proper operation
Some minor seepage after use can be normal, especially if the tank is filled to the top or the unit is stored on its side. This can sometimes be caused by pressure in the oil tank, worn seals, a clogged vent, or a defective oiler. Storing the saw upright, slightly loosening the oil cap, and inspecting or replacing worn seals can often help.
However, persistent leaking is not expected and may indicate a sealing issue that should be addressed under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com