Customer reviews from greenworkstools.com
Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Average customer rating
4.5 out of 5
4.5
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
109
4 Stars
15
3 Stars
9
2 Stars
4
1 Star
5
91%of customers recommend this product. 
(
99 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 82V 18" (2.7kW Brushless) Prosumer Cordless Chainsaw, 4.0Ah Battery and 8A Dual Port Rapid Charger - Green
Customer Rating
4 out of 5
4
Customer support good
on September 4, 2022
Posted by: Sawing Happy camper 1234
from Please select one
Cuts great and works well for two years. Then chain sprocket wears out. But luckily I got ahold of support and they are honoring there 4 year warranty and send me a new part. Great chainsaw does exactly what they say in the ads.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
chain tensioner fails
on November 30, 2021
Posted by: BBS1
from Crockett/Houston, Texas
Gender:Male
I really enjoyed this saw. Great cuts, long lasting power, quick charging.
The tensioner quit working after a few months.
Long warranty odyssey resulted in a replacement after 6 months.
Tensioner in the replacement failed after a few hours use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 1, 2021
Hello BBS1,

Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.

If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Better than I ezpected.
on November 4, 2022
Posted by: Thaddeus B
from Nassau, NY
Gender:Male
I bought one a few months ago. It is fantastic,but I am unable to get replacement chains.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Very Impressed!
on December 15, 2019
Posted by: Remarktd
from Paso Robles, CA
Gender:Male
Bought this two years ago (Dec 2017). Have used it to cut down and buck a dead 10" dia. Poplar tree, trim some large overhanging Eucalyptus branches and various kinds of large brush and small tree debris. The saw is easy to handle, cuts quickly, seems to stay sharp. The battery lasts 40 to 50 minutes and recharges in about 20 minutes. With two batteries I never have to wait for a battery to recharge. And its much easier to use than a gas saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Chainsaw
on July 19, 2022
Posted by: aggphv
Verified Purchase:Yes
My husband has used the chainsaw. He really likes it. It is very quiet compared to a gas powered chainsaw. It cuts through logs easily and by the time the battery runs down, he is ready to take a break also.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Quick to fail
on October 19, 2022
Posted by: Chris in Spokane
Verified Purchase:Yes
I used this one day, and after following all chain tightening requirements, the chain still popped off and damaged the chain guide teeth so it won't work. Essentially, I have a very expensive replacement battery for my other tools. That was after trimming 3 trees with 2 inch limbs...maybe 4 dozen limbs.
Response from greenworkstools.comBy Greenworks, Customer Care, October 20, 2022
Hello Chris in Spokane,

Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process.
We appreciate you bringing this to our attention and look forward to making it right.

Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Super Convenient, branch control over the yard!
on May 18, 2020
Posted by: Edog
from Sterling, VA
Gender:Male
Verified Purchase:Yes
The products work well. No gas, no pull start, no loud noise, always starts! I have been using this 10 foot tree saw to limb up the trees around my house. Although a but heavy at the head, the saw works great and has saved me a lot of money. Limbs from trees were covering the grass in areas creating dead spots in my yard. Quick, easy, cost effective solution. I now have the 80V chain saw, leaf blower, weed eater and tree saw along with two regular batteries and one extended battery and am all set! Very happy!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Buy
on November 9, 2022
Posted by: JRAM
Verified Purchase:Yes
Absolutely love the chainsaw. Quieter, safer, don't need to mix gas. All around win.
Written by a customer while visiting greenworkstools.com
Showing 81-88 of 142 results 
<< 1 ... 9 10 11 12 13 ... 18 >>