Customer reviews from greenworkstools.com
Greenworks - 80V 10" Brushless Cordless Polesaw (Great For Pruning and Trimming Branches) - 2.0Ah Battery and Charger
Average customer rating
4.5
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
84
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for Greenworks - 80V 10" Brushless Cordless Polesaw (Great For Pruning and Trimming Branches) - 2.0Ah Battery and Charger
Posted by: Beavs
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Chain popped off a couple of times. Easy to reinstall and tighten up. Cuts great with plenty of power. The shoulder strap is a must Vince this tool is a bit on the heavy side.
Pros: Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Pretty good but not perfect
on July 6, 2024
Posted by: Jayrco698
from Long Island NY
Gender:Male
[This review was collected as part of a promotion.] Nice trimmer pole saw combo. Could have made the pole attached to the battery and tool shorter for normal height trimming and cutting and make the extension pole a little longer. It's a little clumsy and a little heavy but not too bad. Could have included a harness support strap. Did a nice job cutting.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Jayro698.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. Thank you.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. Thank you.
Written by a customer while visiting greenworkstools.com
Posted by: Mike Shiflett
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the equipment I purchased. The chain saw part of this buy is not as sturdy as I hoped. The chain will often fall off of the bar even when using it lightly.
Pros: Convenient, Quiet, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Mike Shiflett.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excveeded my expectations!
on May 9, 2024
Posted by: Balthazaar
from southern Virginia
Gender:Male
2 years ago I bought a Greenworks 18" chain saw and was delighted at how well it worked, so I thought I would give this polesaw a chance. I am 80 years old, and have a small physique. Due to health problems last year, I don't have the upper body strength and stamina that I had before. I was afraid this pole saw would be too heavy for me but once I got the strap adjusted right I had no trouble. It cuts thru thick branches very quickly and easily, and is much quicker, safer and easier than trying to use a chainsaw on a stepladder. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressed
on June 1, 2023
Posted by: 2 Green thumbs
from Duluth, MN
Gender:Male
Just received my 80V 10" pole saw today. I cut around 40 2" to 4" branches off of my 70 year old pine trees. This thing works great. I'm 55 years old and after 40 branches I needed to take a break so I popped out the 2.5ah battery and stuck it in my 16" chain saw that I also received today and cut a ton of brush. I then took the battery out of the saw and put it in the string trimmer that I received yesterday and trimmed up my back yard for about a half hour. I still had one bar left on the battery after using all three tools.
Pros: Convenient, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Do Not Purchase
on May 21, 2023
Posted by: Lawdog
from East Texas
Gender:Male
I bought the 80V Pro Max 10” pole saw. It worked only a few times until the chain wouldn’t cut. I tried to order replacement chain and they don’t have any available
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 31, 2023
Hello Lawdog,
Thank you for taking the time to review our 80V Pole Saw. We are sorry the chain has been unavailable, and we understand your frustration regarding this matter
Delays have occurred and while we do not have a finalized ETA, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, you can use the specs from your manual to find the Oregon chain
Bar Length ..10" (254 mm)
Chain Pitch .. 1/4" (6.3 mm)
Chain Type .. 25AP058X (Oregon)
Guide Bar Type .. 100SDAA041(Oregon)
If you have any issues locating a chain, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Thank you for taking the time to review our 80V Pole Saw. We are sorry the chain has been unavailable, and we understand your frustration regarding this matter
Delays have occurred and while we do not have a finalized ETA, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, you can use the specs from your manual to find the Oregon chain
Bar Length ..10" (254 mm)
Chain Pitch .. 1/4" (6.3 mm)
Chain Type .. 25AP058X (Oregon)
Guide Bar Type .. 100SDAA041(Oregon)
If you have any issues locating a chain, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Too long and awkward to use
on June 24, 2022
Posted by: Nannypops
from Troy, NY
Gender:Male
I bought the pole saw which I love but it was too long at nearly 11 feet?!
So I removed the extension piece and rewired the battery to the saw head and now it is 6 feet long and very easy to maneuver and cut with !!
This saw will cut through anything and the reduced length makes it a breeze to handle.
I know I voided warranty but I’d rather have a saw I can handle than a guarantee from the company about a product I know works great!
So I removed the extension piece and rewired the battery to the saw head and now it is 6 feet long and very easy to maneuver and cut with !!
This saw will cut through anything and the reduced length makes it a breeze to handle.
I know I voided warranty but I’d rather have a saw I can handle than a guarantee from the company about a product I know works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rcookster Ozark Al
Verified Purchase:Yes
Top quality. Very powerful. Impressed with the ease and the cutting ability. Recommend.
Written by a customer while visiting greenworkstools.com