Customer reviews from greenworkstools.com
Greenworks - 80V 10" Brushless Cordless Polesaw (Great For Pruning and Trimming Branches) - 2.0Ah Battery and Charger
Average customer rating
4.5
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
111
4 Stars
22
3 Stars
9
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
106 out of
119)
Customer Reviews for Greenworks - 80V 10" Brushless Cordless Polesaw (Great For Pruning and Trimming Branches) - 2.0Ah Battery and Charger
Customer Rating
5
Nice and lite
on November 2, 2026
Posted by: Unclebuck5150
from Leetsdale, Pa
Gender:Male
[This review was collected as part of a promotion.] I bought this last year & my trees have never looked better!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fantastic like all my other Greenworks Products.
on October 27, 2026
Posted by: Pop68
from NJ
Gender:Male
The saw attachment is awesome it cuts hardwood like butter and very fast. Can't wait to use the trimmer attachment in the Spring, the teeth on the trimmer look major and very sharp.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Battery broke
on October 26, 2026
Posted by: Fms112
from JIM THORPE, pa
Gender:Male
Great pole saw trimmer as Cuts 5-6 inch tree branches from distance with ease. However after 2 day use, battery dropped from the trimmer and broke. Had to purchase 2nd battery and thankful, this time, secured battery with electrical tape as battery continues to pop out from trimmer easily. Recommend buyer beware and /or create a more secure battery feature/design.
Pros: Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, October 26, 2026
Thank you for sharing your experience with the pole saw. We are glad to hear it helped make trimming larger branches easier. To help ensure proper battery installation, please verify that the battery is fully inserted and that the battery latch is securely engaged before operation. For safety, we do not recommend using electrical tape or other modifications to secure the battery, as doing so may interfere with the intended operation of the tool and battery interface. We welcome the opportunity to learn more about your experience. You can connect with our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. If you would like additional guidance, the Greenworks YouTube channel offers helpful product tips and demonstrations. Thank you for choosing Greenworks.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Easy to use and powerful
on October 18, 2026
Posted by: Boston Pop
from Florida
Gender:Male
[This review was collected as part of a promotion.] I borrowed this polesaw from a friend after a storm. I didn't have much hope for it but it impressed me. The power in this machine was amazing. It made the job easy. The sad part was parting ways with it when I had to return it. I cant wait to get my own.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, October 19, 2026
Thank you for sharing your experience! We are glad the Greenworks 60V 10-inch Cordless Pole Saw impressed you with its power and ease of use, especially while tackling cleanup after a storm. It is great to hear that it made the job easier and left you looking forward to getting one of your own. When you are ready, our Customer Success team would be happy to help you find a pole saw that fits your needs. You can connect with us through the online chat on the Greenworks Tools website or by calling 1-888-909-6757. You can also visit the Greenworks YouTube channel for helpful product information, tips, and guidance. Thank you for giving Greenworks a try, and we hope to welcome you to the Greenworks family soon.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Garbage
on October 13, 2026
Posted by: LBSs
This product is unrepairable, you can't find the electronics for this tool (ie: on/off switch) no repair shop will touch this product. Basically garbage, couple years old and its useless .
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 13, 2026
Thank you for sharing your experience. We understand how frustrating it can be when you are having difficulty finding the parts or support you need. Our Customer Success team would be happy to review your product information and discuss the available support options with you. You can reach us through the online chat on the Greenworks Tools website or by calling 1-888-909-6757. We appreciate your feedback and are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
on August 26, 2026
Posted by: hdrk98
Gender:Male
I bought this a couple days ago. It assembled very easily.
I can’t believe how easy it is to use, and how easily it cuts branches and the tree trunk!
I can’t believe how easy it is to use, and how easily it cuts branches and the tree trunk!
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Betsie
Verified Purchase:Yes
I purchased this item and I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Worked as I hoped it would. Chain oil and charge seemed to last long enough. Cut through even 2-3 inch branches pretty easily. Instruction manual was not very clear and I did a couple things wrong before I was able to figure out the diagrams and instructions.
Response from greenworkstools.comBy Greenworks, August 7, 2026
Thank you for taking the time to leave a review and for sharing your experience with the Greenworks 80V 10" Brushless Pole Saw! We are glad to hear that the unit performed well, handled 2–3 inch branches with ease, and provided great battery life and oil efficiency. We also appreciate your honest feedback regarding the instruction manual clarity and apologize for any confusion during setup.
To help ensure smooth operation moving forward, we recommend keeping a few quick tips in mind.
1. Always check that the chain tension is properly adjusted before each use to prevent slipping.
2. Keep the chain well-oiled using standard bar and chain oil, and avoid pressing down forcibly into cuts; letting the weight and speed of the saw do the cutting helps prevent thermal cutouts or stalling.
For clear, step-by-step assembly guides, chain tensioning demonstrations, and visual operating tutorials, we encourage you to check out the official Greenworks YouTube channel (https://www.youtube.com/greenworkstools). Should you ever need further guidance, assembly assistance, or product support, please reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or via our online support portal we are always happy to help.
To help ensure smooth operation moving forward, we recommend keeping a few quick tips in mind.
1. Always check that the chain tension is properly adjusted before each use to prevent slipping.
2. Keep the chain well-oiled using standard bar and chain oil, and avoid pressing down forcibly into cuts; letting the weight and speed of the saw do the cutting helps prevent thermal cutouts or stalling.
For clear, step-by-step assembly guides, chain tensioning demonstrations, and visual operating tutorials, we encourage you to check out the official Greenworks YouTube channel (https://www.youtube.com/greenworkstools). Should you ever need further guidance, assembly assistance, or product support, please reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or via our online support portal we are always happy to help.
Written by a customer while visiting greenworkstools.com