Customer Reviews for Greenworks - 80V 10" Brushless Cordless Polesaw (Great For Pruning and Trimming Branches) - 2.0Ah Battery and Charger
Customer Rating
5
Exactly what I needed!
on July 26, 2024
Posted by: Dnkwillard
from Downs, IL
Gender:Male
[This review was collected as part of a promotion.] Bought this primarily to get ready for hunting in the fall. I’m amazed how well the battery holds up. I get tired before the battery gets low! Cuts limbs and small trees with ease. One of my best purchases!
[This review was collected as part of a promotion.] I took this pole saw to a friend's house to trim an overgrown tree that threatened the neighbors fence. We were totally surprised how well it cut through the branches. Everyone kept asking me what brand it was.
[This review was collected as part of a promotion.] Chain popped off a couple of times. Easy to reinstall and tighten up. Cuts great with plenty of power. The shoulder strap is a must Vince this tool is a bit on the heavy side.
[This review was collected as part of a promotion.] Excellent quality and fast delivery. These chains take a lot before even getting close to needing a sharpening
[This review was collected as part of a promotion.] Nice trimmer pole saw combo. Could have made the pole attached to the battery and tool shorter for normal height trimming and cutting and make the extension pole a little longer. It's a little clumsy and a little heavy but not too bad. Could have included a harness support strap. Did a nice job cutting.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Jayro698. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. Thank you.
[This review was collected as part of a promotion.] Purchased the telescoping 60V pole saw to go with my other 60V tools. Works fantastic and I like that it can be adjusted to different lengths, based on what I am working on. 👍
[This review was collected as part of a promotion.] I enjoy the equipment I purchased. The chain saw part of this buy is not as sturdy as I hoped. The chain will often fall off of the bar even when using it lightly.
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Mike Shiflett.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.