Customer reviews from greenworkstools.com
Greenworks - 82V 16" Brushless (2.4 kW) Cordless Chainsaw (225 Cuts Per Charge), 4Ah Battery and Dual Port Charger - Green
Average customer rating
4.4
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
19
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
2
87%of customers recommend this product.
(
20 out of
23)
Customer Reviews for Greenworks - 82V 16" Brushless (2.4 kW) Cordless Chainsaw (225 Cuts Per Charge), 4Ah Battery and Dual Port Charger - Green
Posted by: EHal
from United States
Verified Purchase:Yes
Working great so far. I haven't used the hedge trimmer attachment much yet, which is why I gave 4 stars, but the pole saw is very handy and powerful for my needs. Glad I made the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Weeping Water, NE
Verified Purchase:Yes
Exactly what I needed.
Quick shipping, and right size the first time. Very satisfied, thank you.
Don Moore
Quick shipping, and right size the first time. Very satisfied, thank you.
Don Moore
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
This chain is finally the correct one. I have purchased 2 others that now sit in my garage and both for not for my particular model of saw and did not work - a waste. But I am now grateful to finally find the correct chain. Have not had a chance to use it yet - tomorrow - but assume it will work.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 21, 2020
Hello anonymous,
Thank you for taking the time to share your feedback. We are sorry to hear of the experience you have had with your recent purchase. If you ever have any questions please feel free to give our GreenWorks team a call at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We are happy to help!
Thank you for taking the time to share your feedback. We are sorry to hear of the experience you have had with your recent purchase. If you ever have any questions please feel free to give our GreenWorks team a call at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We are happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: Kookiedoktor
from Wolcott, CT
Gender:Male
Verified Purchase:Yes
Excellent service, fast delivery, good chain. Easy to swap and easy to adjust the chain. This chainsaw has gotten a lot of use with no issues. Good price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dray
from Columbia SC
Gender:Male
Verified Purchase:Yes
I purchase this tool a year ago and it works fine for me
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jack1
from Texas
Gender:Male
Verified Purchase:Yes
Bar and chain combo arrived quickly. Excellent quality products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: kroozr
from Philadelphia, Pa
Gender:Male
Verified Purchase:Yes
My saw had a recall. These parts were required to repair the issue. The parts were free, the delivery was quick and the installation was simple. What's not to like?
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Susi
from Cincinnati
Gender:Female
Verified Purchase:Yes
If it had a good chain I’d give it 5 stars but chain wears out when the 2.0ah battery does-buy higher grade chain and you’re good to go up to 12 inch trees
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, January 13, 2020
Hello Susi
Thank you for taking the time to post a review for the16-Inch Replacement Chainsaw Chain (2904602). Even the best saw chain loses its sharpness over time. As a result, the work becomes more difficult and the chainsaw is subjected to increasing wear. We would like to hear more about your experience with your chain and offer some troubleshooting options that you may find helpful. Please note that parts such as chain will need to be replaced or sharpened when worn; these parts are considered wear and tear and not covered under warranty. However, should a part be defective upon arrival, we will be happy to exchange it, if when discussing your experience with one of our representatives, the part is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1-888-909-6757 (1-888-90WORKS). We look forward to speaking to you.
Thank you for taking the time to post a review for the16-Inch Replacement Chainsaw Chain (2904602). Even the best saw chain loses its sharpness over time. As a result, the work becomes more difficult and the chainsaw is subjected to increasing wear. We would like to hear more about your experience with your chain and offer some troubleshooting options that you may find helpful. Please note that parts such as chain will need to be replaced or sharpened when worn; these parts are considered wear and tear and not covered under warranty. However, should a part be defective upon arrival, we will be happy to exchange it, if when discussing your experience with one of our representatives, the part is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1-888-909-6757 (1-888-90WORKS). We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com