I purchased two additional chains and when they arrived I got "OREGON" chains in their original plastic bag packaged in a greenworks sealed blister pack. Save 40% and purchase the OREGON chain directly. I Love greenworks 60v but this is not cool. Haven't used them yet so I cannot rate the quality. But does it matter, their OREGON.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello Mr E Mann,
Thank you for your review! Yes, we do use Oregon brand chains. We are most sorry for any confusion. This is detailed in most of the owner's manuals. Should you require assistance locating replacement parts in the future, please feel welcome to contact our team at 1-888-909-6757 and speak with our team members directly. We're always happy to help!
I've owned several Greenworks products including a chainsaw for about five years. I purchased this new chain to remove a large pine tree that had died, from my property. The new chain made the job so much easier. I was able to cut up the entire tree into about one cord of firewood using two batteries without stopping to recharge them!
I used my chainsaw once and the chain came undone and broke the connector teeth . I only cut some 2 inches branches. I thought the chainsaw will be able to handle that but was mistaken.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greewnorks , Customer Care, September 13, 2021
Hello Hernando,
We are sorry to hear about this issue! Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com.