Customer reviews from Sony.com.au
Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (International Version) - Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
192
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
14
86%of customers recommend this product.
(
230 out of
267)
Customer Reviews for Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (International Version) - Black
Customer Rating
4
Stylish comfort
on October 11, 2025
Posted by: Clairzy_1016
Gender:Female
I bought mine in Nov 2024 being expensive headphone if they are not on my ears they are in the case which surprised and disappointed me when they broke on the extension part above ear cover for the price of them I took them back to where I purchased them and they were replaced after inspection, other than that small issue they are amazing headphones
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great headphone
on October 14, 2025
Posted by: Sifan
Gender:Male
I’ve had these headphones for a couple of weeks and I Must say these are one of the best headphones in the market for price to performance at the moment
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Great headphone
on October 20, 2025
Posted by: Trinity
Gender:Female
I’m so glad I chose these headphones. Price was very affordable for such a great quality product. I like the sound quality when I’m listening to music or movies on my iPhone or iPad. I love how it can sync seamlessly when I switch between devices. Very comfortable and lightweight to wear. Easy to clean. It has a very long battery life that lasts for days with fast charging times. The noise cancelling function is great for plane trips, loud stormy rainy days, vacuuming or any noise for that matter. I’ve had mine for a few years now and it’s still working durably well. Sturdy design. I like the double tap and slide functions built in to the surface of the right side headphone which allows for pausing, volume control and skipping songs while I’m away from my phone. These are literally the best headphones I’ve ever owned.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Best headphones
on October 26, 2025
Posted by: Rachelh
Gender:Female
i bought these two years ago and i wear them almost every day. they’ve comfy, stylish, great sounds quality and long lasting charge
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
3rd time around
on November 9, 2025
Posted by: Aurelian
Gender:Male
This is my 3rd set - the first one snapped at the ear piece, the 2nd pair battery died! So my recommendation is always buy Product Care for headphones!!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Great fit
on November 16, 2025
Posted by: Laurel
Gender:Female
Love my headphones, very sleek, comfortable & light
Audio is great
Audio is great
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great product!
on December 6, 2025
Posted by: Hyrum
Gender:Male
The choice was between this model and the XM4s. Initially, I was inclined towards the XM4s due to their positive online reviews regarding value for money. However, the XM5s garnered superior reviews, to my knowledge. The Active Noise Cancellation (ANC) on the XM5s provides the most effective noise-canceling experience I have encountered in headphones, and the high-resolution audio delivers exceptional clarity and crispness. The right ear tap/slide feature is remarkably intuitive, offering excellent responsiveness and convenience. Furthermore, the headphones are exceptionally comfortable, providing a plush feel that allows for extended wear. In conclusion, these headphones represent a worthwhile investment for me, and I wholeheartedly endorse this product.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Light weight
on December 16, 2025
Posted by: Fatbaker95
Gender:Female
used for one week and super comfortable to wear even for longer hours. Doesnt even feels like wearing headphones. Happy with the sound quality and touch controls making it user friendly in daily commute.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au