Customer reviews from Sony.com.au
Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (International Version) - Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
192
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
14
86%of customers recommend this product.
(
230 out of
267)
Customer Reviews for Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (International Version) - Black
Customer Rating
4
Happy Unhappy
on January 9, 2025
Posted by: Dropfiddy
Gender:Male
I've upgraded from the XM3's to the XM5's.
Pros: sound and build quality are excellent and I'm very happy with them. They fit well and are very comfortable. Very nice travel case included.
Cons: the feature to power on and connect Bluetooth to the unit via earpad NFC seems to have been removed for this model, which is really unfortunate. Additionally, the rotation of the earpads seems to have been rotated 180 degress, so they now rotate away rather than towards me while I'm wearing them. I prefer the previous rotation.
Pros: sound and build quality are excellent and I'm very happy with them. They fit well and are very comfortable. Very nice travel case included.
Cons: the feature to power on and connect Bluetooth to the unit via earpad NFC seems to have been removed for this model, which is really unfortunate. Additionally, the rotation of the earpads seems to have been rotated 180 degress, so they now rotate away rather than towards me while I'm wearing them. I prefer the previous rotation.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great ANC
on January 11, 2025
Posted by: rupesh
Gender:Male
I liked it but sometimes I can still hear people talking on the train.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Awesome Quality
on January 11, 2025
Posted by: Frewy119
Gender:Male
Purchased for myself for Christmas after I had another brand fall apart.
Have been using for workouts & on planes.
Excellent Quality, easy to use and great sound.
Got them on a deal so, for the price they are really awesome.
Have been using for workouts & on planes.
Excellent Quality, easy to use and great sound.
Got them on a deal so, for the price they are really awesome.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
5
Xm5 review
on January 11, 2025
Posted by: Jenko
Gender:Male
I bout these headphones after reading all the great reviews.
It's an excellent set of headphones. I love the touch controls and the excellent smart feature integration. The sound quality is excellent
It's an excellent set of headphones. I love the touch controls and the excellent smart feature integration. The sound quality is excellent
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
1
Charging issues
on January 19, 2025
Posted by: David96
The product to just used by 5 months have charging issues, I already do the factory rest and everything that you recommend and doesn’t fix the problem
No, I would not recommend this to a friend.
Written by a customer while visiting Sony.com.au
Customer Rating
5
Best headphones
on February 6, 2025
Posted by: Melinda181
Gender:Female
Bought the MX5 as a birthday present to myself and I couldn’t be happier. Perfect on my business trips on the plane and perfect blocking out noisy coworkers in the office. It’s been a few months and I’m still loving them.
If I could take off a quarter of a star it would be because while they felt perfect for my head in store over time they are now feeling a bit big for my little head. I therefore wouldn’t wear them while running, or walking.
If I could take off a quarter of a star it would be because while they felt perfect for my head in store over time they are now feeling a bit big for my little head. I therefore wouldn’t wear them while running, or walking.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great sound, em
on February 15, 2025
Posted by: Pete245
Gender:Male
I have been using ear buds for years. The XM5 is my first foray into ANC headphones. They are amazing, fantastic sound so much better than the ear buds and the ANC is everything it is promoted to be. Great purchase!!
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great sound
on February 15, 2025
Posted by: Martini101
Gender:Male
The headphones so far have been great. They're fairly comfortable to my ears and the sound is really good.
The noise cancelling has been a bit hit and miss. Sometimes I do have to tap the noise cancelling button when my listening environment has changed. Though this is a minor gripe.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au