Customer reviews from keurig.com
Keurig - K-Express Essentials Plus, Iced and Hot Single-Serve K-Cup Pod Coffee Maker - Gray
Average customer rating
4.6
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
207
4 Stars
35
3 Stars
5
2 Stars
2
1 Star
10
78%of customers recommend this product.
(
53 out of
68)
Customer Reviews for Keurig - K-Express Essentials Plus, Iced and Hot Single-Serve K-Cup Pod Coffee Maker - Gray
Customer Rating
2
Do not buy this one. On our 2nd on still broke
on April 26, 2025
Posted by: Paul Staryak
Verified Purchase:Yes
Does not work. Even after getting replaced. Will not buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: A repeat offender
Verified Purchase:Yes
So far so good. The last one lasted a while before it had issues.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
i love this coffee maker, only thing is that when i descaled it, it stopped working and had only had it for 5 months. when i called keurig they replaced it with a new one. Love it and i would've bought another one even if they hadn't replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: K purchaser
Verified Purchase:Yes
My 1st brewer stopped working after 8 months and Keurig replaced it. It took several phone calls and emails but they got the job done. Thank you Keurig
Written by a customer while visiting keurig.com
Posted by: Helpful
Verified Purchase:Yes
We love our Keurig. When we were having problems with it, I contacted them and within just 4 days we were sent a new Keurig! The service was quick and efficient!
Written by a customer while visiting keurig.com
Posted by: Candy83
Verified Purchase:Yes
This machine is horrible. I purchased one and it do work correctly and I received a replacement and it doesn’t work either.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rebecca Hurt
Verified Purchase:Yes
The keurig that was sent to replace my old one is doing the same thing. I will not make the correct ounces of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Thank you for honoring your warranty and sending a new Keurig. I love my Keurig and I appreciate the company standing behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com