Customer reviews from keurig.com
Keurig - K-Express Essentials Plus, Iced and Hot Single-Serve K-Cup Pod Coffee Maker - Gray
Average customer rating
4.6
(262 Reviews)
Rating breakdown 262 reviews
5 Stars
209
4 Stars
35
3 Stars
6
2 Stars
2
1 Star
10
78%of customers recommend this product.
(
53 out of
68)
Customer Reviews for Keurig - K-Express Essentials Plus, Iced and Hot Single-Serve K-Cup Pod Coffee Maker - Gray
Posted by: RainyDayReader
Verified Purchase:Yes
Beautiful little coffee maker ! For years we've used the big Keurig coffee makers with all the bells & whistles, they always broke, and we didn't use half the features. After my last one died I saw this adorable fun one and thought why not? It gives us iced coffee and suits all our needs. It heats up faster than the other big ones, (almost immediately) it takes up less space and my family adores the print ! Very happy and hopeful this one will last longer than the others!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
Thank you so much for reviewing your K-Iced Coastal Collection coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Smithbru
Verified Purchase:Yes
Replaced Under warranty with no issues. Rep tried to troubleshoot, then told me they have to replace. Replacement came in 3 days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jules Jules
Verified Purchase:Yes
For me, this particular model is absolutely stunning and very clean and sharp looking. I usually opt for a color model. But when I saw the coastal collection, I loved it and I'm totally satisfied with it, and the performance. Also, I love the iced option.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for your wonderful review. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Snootsiesgirl
Verified Purchase:Yes
It does not have enough force to get all of the latte mixture out of the kcup
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Hello, have you tried reaching out to our Consumer Care team for assistance? Our team is available seven days a week from 7A to 10P EST at 866-901-2739 and our representatives will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: None Known
Verified Purchase:Yes
The original one only lasted a month, hoping for better results with the replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing!
on February 16, 2023
Posted by: rachaelw55
[This review was collected as part of a promotion.] I am amazed by this product! I absolutely love it! The keurig makes my iced coffee taste so amazing I don’t even have to go out and buy iced coffee any more because I can just make it at home now!
Written by a customer while visiting influenster.com
Customer Rating
5
It's quick and delicious!
on February 16, 2023
Posted by: graces120
[This review was collected as part of a promotion.] I got my K-iced Keurig and I am in love! I could not wait to try it out! I loved the vanilla caramel coffee and first tried it cold. It tastes great and not watered down. I love that it starts out warm and then cools down to reduce the ice melting!
Written by a customer while visiting influenster.com
Customer Rating
3
It’s like a regular Keurig
on February 16, 2023
Posted by: amandaa321
[This review was collected as part of a promotion.] I’m going to keep using it, but so far when I brewed this, it didn’t get much colder for the iced coffee. It also didn’t come with a hot coffee mug as pictured, but the iced coffee tumbler is nice.
Written by a customer while visiting influenster.com