Customer reviews from https://www.asus.com
ASUS - ZenWiFi BT10 Tri-band WiFi 7 Mesh, 18 Gbps, 6000 sq.ft (2pk), Dual 10G, Security, Parental Controls
Average customer rating
4.6
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - ZenWiFi BT10 Tri-band WiFi 7 Mesh, 18 Gbps, 6000 sq.ft (2pk), Dual 10G, Security, Parental Controls
Posted by: Pzrtek
Frequency of use:Daily
Verified Purchase:Yes
This mesh wifi is feature rich and fast to boot Set up is smooth where you can follow the set up wizard or go more advanced for all your needs.
Written by a customer while visiting https://www.asus.com
Posted by: afwings
Frequency of use:Daily
Verified Purchase:Yes
I bought this to replace another mesh system that was about the hardest thing ever to set up. Every time the power went out, I had to go through the process again, forgetting about half the things that worked last time. This ASUS unit is practically plug & play. Plug the units in, follow the instructions on the app, and you're up & running! Should take maybe 10 minutes, maybe a little longer depending. Besides that, my old system was Wifi 6, and with the BT10's Wifi 7 support, I'm getting about 30% faster throughput.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
I have used ASUS network hardware for many years and find that every generation is a step up in performance and flexibility. The BT 10 fits this mold and expectation.
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Technical Issues - ASUS ZenWiFi BT10 – WiFi 6GH
on December 16, 2025
Posted by: Antono
Frequency of use:Daily
Verified Purchase:Yes
The ASUS ZenWiFi BT10 fails to deliver stable Wi-Fi 6 GHz connectivity, lacks Smart Connect controls, defaults to unstable DFS channels, and does not support AiMesh node port bonding for my Synology NAS. Overall performance is far below expectations. I am requesting a return/refund as the product is not fit for purpose.”
Response from https://www.asus.comBy CLM, December 17, 2025
Dear Antono,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing unstable connection. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-bt10/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT10. For helpful tips on how to setup Smart Connect, visit our Product Support page: https://www.asus.com/ch-en/support/faq/1012132/. To resolve the issue with your Synology NAS, try using wired AiMesh backhaul for best performance. For helpful tips, visit our Product Support page: https://www.asus.com/us/support/faq/1044151/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing unstable connection. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-bt10/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT10. For helpful tips on how to setup Smart Connect, visit our Product Support page: https://www.asus.com/ch-en/support/faq/1012132/. To resolve the issue with your Synology NAS, try using wired AiMesh backhaul for best performance. For helpful tips, visit our Product Support page: https://www.asus.com/us/support/faq/1044151/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Dtank
Frequency of use:Daily
Verified Purchase:Yes
Switched over from a Google WiFi setup with 7 nodes to a BT10 setup with 4 points. Was nervous about switching over as I had read some reviews with others experiencing difficulty with smart devices connecting. The setup was easy. I kept my old network name for an IoT network and all my old devices connected with no issues. New network is blasting fast as I’m getting 700+ mbps wireless in the corners of my house where I was getting 30 or slower on my old system. Everything is set up wireless with the AiMesh, and has worked seamlessly. Very happy I pulled the trigger on my purchase.
Written by a customer while visiting https://www.asus.com