Customer Reviews for Greenworks - 24V 12" Cordless String Trimmer/Edger and Leaf Blower Combo Kit, 2.0Ah Battery and Charger Included - Green
Customer Rating
5
Only had it a couple days, but so far it lives up to the hype!
on April 20, 2026
Posted by: This thing blows
from Tulsa, OK
Gender:Male
[This review was collected as part of a promotion.] This thing blows! So far it's done exactly what its supposed to. It's strong and the battery lasts. I have the mower, and next I will have to get the weed eater.
[This review was collected as part of a promotion.] Giving this two stars because I don’t really know yet the blower may be fine, but the battery stinks.The first time I use this, it was 78° outside. I was using it for leaf blowing. The battery died right away, giving a temperature error message (red light). Does not make sense to me. I had to let it cool down for over an hour before I could recharge it. Haven’t had the heart to go out there and see how long it lasts today. Feel like this battery is crap. Is this a known issue and can I get a New battery?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 21, 2026
Hello Notsure. Thank you for sharing your experience. We understand how frustrating it is when a battery does not deliver the runtime you expect, especially right out of the box. Based on what you described, the red temperature indicator you encountered is typically tied to the battery’s built-in protection system. Lithium-ion batteries are designed to temporarily shut down if they become too warm (or too cold) during use in order to prevent damage, and this can result in shorter initial runtime or the need to let the battery rest before charging again. There are a few things that may help improve performance moving forward. Ensuring the battery is fully charged and properly seated before use is important, and allowing it to cool to room temperature between heavy use and charging cycles can make a difference. If the battery continues to overheat quickly or only provides very limited runtime after a few cycles, our succrss team can assist with further troubleshooting. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen or by calling 1-888-909-6757.
[This review was collected as part of a promotion.] This blower is awesome! Charges well ; hasn’t needed recharging with all the blowing tasks in my yard . It’s powerful and easy to operate. It charges to full charge quicky
Pros: Convenient, Easy to Use, Effective, Powerful
[This review was collected as part of a promotion.] Power on the blower and trimmer is 10 percent better than its gas equivalent 25cc very happy with ease of use and the fact that is instant power is awesome .long gone or the days of frustration with pull starta,cleaning clogged carburetor and the mess of oil and gas .
[This review was collected as part of a promotion.] Have had blower for year, went to use tonight, started to blow and completely quit. Tried another battery same result, dead.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 2, 2026
Hello Broken Mower Blues. Thanks for sharing your experience. If the blower shuts off suddenly and will not restart, even after trying another battery, we suggest allowing the unit to cool down and retrying after some time can sometimes resolve it. It is also helpful to check that the tube is clear and everything is securely connected. For additional guidance, the Greenworks Tools YouTube channel and website include short troubleshooting videos that walk through common causes of sudden shutdowns and what to check next. If the unit still does not power on, customer success team can help determine the best path forward. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.