Customer reviews from greenworkstools.com
Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Average customer rating
4.2
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
87
4 Stars
18
3 Stars
10
2 Stars
5
1 Star
13
82%of customers recommend this product.
(
75 out of
92)
Customer Reviews for Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Customer Rating
5
Great!
on December 9, 2025
Posted by: Jle1
from Oakwood OH
Gender:Female
[This review was collected as part of a promotion.] I love this vacuum! It’s so lightweight and maneuverable that I scarcely have to move furniture to get every errant crumb or fur ball.
The handheld option means that I can clean the stairs without lugging a heavy and CORDED vacuum banging its way up and down.
I love this thing more than I thought I would.
The handheld option means that I can clean the stairs without lugging a heavy and CORDED vacuum banging its way up and down.
I love this thing more than I thought I would.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality
on December 8, 2025
Posted by: VladP
Vacuum stops working after five seconds ( battery fully charged). Very disappointed. This item supposed to be a gift to someone good thing I checked it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 9, 2025
Hello VladP.
We are very sorry to hear your vacuum is not working properly, especially when it was intended as a gift. This is not the experience we want for our customers.
Please reach out to our Customer Success team with your model number and battery details so we can troubleshoot the issue. You can contact them via online chat (“Chat with an Expert” on our website) or by calling 1-888-909-6757. We are here to help resolve this as quickly as possible.
We are very sorry to hear your vacuum is not working properly, especially when it was intended as a gift. This is not the experience we want for our customers.
Please reach out to our Customer Success team with your model number and battery details so we can troubleshoot the issue. You can contact them via online chat (“Chat with an Expert” on our website) or by calling 1-888-909-6757. We are here to help resolve this as quickly as possible.
Written by a customer while visiting greenworkstools.com
Posted by: Prabhat
from Austin, Tx
Gender:Male
Verified Purchase:Yes
Poor software. Does't properly navigate through all spaces. A lot of left over spaces. Does't avoid obstacles. It hits and tries to identify the obstacle and path. The brush doesn't work even for standard room carpet. Doesn't know how to return back to dock. Very Very Very poorly designed software as well as hardware compared to counterpart other vacuums such as RoboVacc. One good thing: It doesn't fall of the stairs.
Pros: Cost-Saver
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 10, 2025
Hello Praabhat.
Thank you for sharing your feedback. The difficulties you are experiencing with tool are apologized for. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for sharing your feedback. The difficulties you are experiencing with tool are apologized for. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good price
on December 1, 2025
Posted by: Nilays
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] Bought it 2 days ago, got a good price. Excited to see how it works.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wow! What a great vacuum!
on November 26, 2025
Posted by: Cmjagers
from WEST TN
Gender:Male
[This review was collected as part of a promotion.] This vacuum does it all. Mops, vacuuming, mopping and vacuuming at the same time! This thing is awesome! I wish I would have known about it because my vacuuming and mopping days would have been done a long time ago! Thanks so much 👍
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good suction, a real pain to use
on November 22, 2025
Posted by: Tbone11
from Iowa
Gender:Male
It has very decent suction but it is a pain to use since there isn't a section of the hose that is rigid. If you are vacuuming at floor level you have to bend over to hold the hose at the very end when vacuuming. And they don't appear to offer a rigid extension piece either. Kind of makes it a deal breaker.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 24, 2025
Hello Tbone11.
Thank you for sharing your feedback! We are glad to hear you’re finding the suction on the Greenworks 24V Brushless 3 Gal Cordless Wet/Dry Shop Vacuum strong.
We understand your concern about the hose design and the difficulty of vacuuming at floor level. The vacuum comes with a flexible hose for versatility, but we recognize that a rigid extension would make floor-level cleaning easier. We appreciate your feedback and will share it with our product team about future design considerations.
In the meantime, our support team is happy to discuss tips or compatible accessories that may help improve usability. You can reach them via Live Chat at www.greenworkstools.com or by calling 1-888-909-6757.
Thank you for sharing your feedback! We are glad to hear you’re finding the suction on the Greenworks 24V Brushless 3 Gal Cordless Wet/Dry Shop Vacuum strong.
We understand your concern about the hose design and the difficulty of vacuuming at floor level. The vacuum comes with a flexible hose for versatility, but we recognize that a rigid extension would make floor-level cleaning easier. We appreciate your feedback and will share it with our product team about future design considerations.
In the meantime, our support team is happy to discuss tips or compatible accessories that may help improve usability. You can reach them via Live Chat at www.greenworkstools.com or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Georgia H
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the stick vacuum, I bought it for my stairs. It has a lot of suction. Makes cleaning the stairs so much easier. The only negative I see is the small container that catches the dirt. It’s still worth the money! I would buy it again.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: George S again
from CIA headquarters
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have tried numerous other vacuums both corded and rechargeable. None ever came close to this one. We have a 2 story home. The downstairs is just over 2000'. I can vacuum the entire downstairs, including area rugs on level 2. This allows 18 minutes of use on a full charge. Rarely have to past over a leaf or other object and transitions from a bare floor to carpet. Have 6 to 8 minute left when finished. Super easy to use on the stairs with the crevice attachment. Regular head fits almost anywhere. Recharge is very quick. The headlight actually works! It is not only on but bright enough to be useful. Very easy to empty the trap. 5 stars is not adequate, needs 7.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com