Customer reviews from greenworkstools.com
Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Average customer rating
4.2
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
80
4 Stars
19
3 Stars
9
2 Stars
6
1 Star
11
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Customer Rating
2
Buggy ap. Looses room maps. Restore does not work
on January 3, 2026
Posted by: Ruralrick
The vacuum works great. Green works replaced the machine when the battery failed. Have never used mop function. The ap is buggy making it unreliable. This is the reason for two stars. It randomly deletes room maps and the restore of a prior map does not work . Would not buy afain
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 6, 2026
Hello Ruralrick,
Thank you for sharing your experience with the GRV-5011 2-in-1 Vacuum/Mop. We are glad to hear the unit performs well overall and that our team was able to promptly replace the machine when the battery issue occurred.
We are sorry to hear about the difficulties you have experienced with the app. Reliable mapping and consistent performance are essential for a positive user experience, and we understand how issues such as lost room maps and unsuccessful restores can be frustrating. Your feedback regarding app stability has been documented and shared with our product and software teams for review and improvement.
We appreciate you taking the time to provide balanced feedback, as it helps us continue to improve both our products and the supporting technology. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your experience with the GRV-5011 2-in-1 Vacuum/Mop. We are glad to hear the unit performs well overall and that our team was able to promptly replace the machine when the battery issue occurred.
We are sorry to hear about the difficulties you have experienced with the app. Reliable mapping and consistent performance are essential for a positive user experience, and we understand how issues such as lost room maps and unsuccessful restores can be frustrating. Your feedback regarding app stability has been documented and shared with our product and software teams for review and improvement.
We appreciate you taking the time to provide balanced feedback, as it helps us continue to improve both our products and the supporting technology. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best Vacuum I own! Lightweight, soo powerful. Easy to empty, in summary “Perfect!”
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on December 30, 2025
Posted by: Kk33
from Lake Geneva, Wi
Gender:Female
[This review was collected as part of a promotion.] I bought this for a Christmas gift for Mr. Was tired of hauling out the big heavy vacuum. Love how lite weight it is and love all the attachments
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Surya k
from Garner NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good for hard floor but always stucks when it vaccum carpet area.
Pros: Cost-Saver, Durable
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Success, December 29, 2025
Hi Surya k. Thank you for your rating. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. Should you have any question or further concerns, lease contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: JFSA
from OK
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great vacuum. Bought to make my life a little easier, and it's certainly helping. Great little tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good for hard floors
on December 24, 2025
Posted by: Ben108276494
from Utah
Gender:Male
[This review was collected as part of a promotion.] This does the job really well for hard floors. It swivels really great and can reach far under dressers, etc. The power level control button is not very responsive—sometimes it works right away, and sometimes I have to push it a half dozen times before it works. Also, the suction is too good for rugs—needs a way to vacuum those without pulling up the rug.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Venu
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not clean properly, not satisfied , will never recomend
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, December 23, 2025
Hi Venu. Thank you for your review. Ensure you are routinely emptying the dust bin, as well as clearing any debris that may be stuck to the bristles underneath. Should you require any troubleshooting or warranty assistance, please do not hesitate to contact us directly via chat on www.greenworkstools.ca or call 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information. We hope this information helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing
on December 21, 2025
Posted by: Jedallas83
from Canandaigua
Gender:Male
[This review was collected as part of a promotion.] I bought a cheap Chinese vac and I got what I paid for this greenworks vac is just amazing and powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com