Customer reviews from greenworkstools.com
Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Average customer rating
4.2
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
87
4 Stars
18
3 Stars
10
2 Stars
5
1 Star
13
82%of customers recommend this product.
(
75 out of
92)
Customer Reviews for Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Posted by: Anonymous
from Washington
Gender:Male
Verified Purchase:Yes
Great suction power, quick charge, long run time. Excellent on hardwood, tile and linoleum floors. Wouldn’t recommend on an entirely carpeted house, area rugs it’s fine. Only vacuum that we’ve used that the attachments do not scratch the floor.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
a lot of nice attachments easy to use
on June 23, 2022
Posted by: max703
from Danville, PA
Gender:Female
I liked it that much I sent my sister one and bought a second one for our family social hall
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Holl
from New Jersey
Gender:Female
Verified Purchase:Yes
Great product, like that it has variable speed so the battery lasts a little longer. Use it a lot for sweeping up the hair from my dog and dirt tracked in. Like that you can tell how much time is left on the battery. Easy to empty the dirt out and also easy to take the filter out to clean.
Written by a customer while visiting greenworkstools.com
Posted by: FRooky
Verified Purchase:Yes
Love the detachable 24 V battery. Plenty of power!
Written by a customer while visiting greenworkstools.com
Posted by: RJBrown
Verified Purchase:Yes
Very quiet with more than enough power. Variable speed and power boost are incredible.
Written by a customer while visiting greenworkstools.com
Posted by: FredM49
from Colorado
Gender:Male
Verified Purchase:Yes
Only runs 10 minutes on a charge at sufficient power to pick up dirt and dust.
Response from greenworkstools.comBy Greenworks, Customer Care, June 7, 2022
Hello FredM49,
We are sorry to hear that you were not completely satisfied with the run time of this battery.
While you can get up to 45 minute of suction time in the low setting, this to be appropriate for only very light traffic areas.
On medium setting this vacuum does provide up to 15-20 minutes of run time.
That being said, the high power mode with the greatest amount of suction provides a runtime of up to 10 minutes when in maximum suction mode.
Hope these runtimes help! We would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757.
We are sorry to hear that you were not completely satisfied with the run time of this battery.
While you can get up to 45 minute of suction time in the low setting, this to be appropriate for only very light traffic areas.
On medium setting this vacuum does provide up to 15-20 minutes of run time.
That being said, the high power mode with the greatest amount of suction provides a runtime of up to 10 minutes when in maximum suction mode.
Hope these runtimes help! We would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Adulting made easy - My favorite new toy!
on June 4, 2022
Posted by: Bostfam
from Charlotte, NC
Gender:Female
I am in love! This stick vacuum is the best addition to our home. I am recommending it to all my friends! It has amazing suction and power. I LOVE that it is cordless. I can literally vacuum my whole house with it. I can use the handpiece to do my stairs, corners or my car! I have a 1 year old and it is so easy to clean up after she eats. It’s also light enough and easy to operate for my 7 year old and 4 year old to clean up their messes, too. It is very easy to switch from handheld to floor. I love that it can do high suction, medium or low. It’s very easy to clean the canister. It’s nice looking so it’s not an eye sore hanging up. It’s not too heavy and can easily carry it up and down the stairs. Very efficient & convenient.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rocky Hill Rich
from New Jersey
Verified Purchase:Yes
The promise is great, but the delivery of that promise is marginal. I have now purchased multiple Greenworks tools - trimmer, blower, lawn mower, drill and driver - and based on that experience, expected greatness from this cordless stick vacuum. I did not get greatness, just a shade above mediocrity. The battery life is much less than desired. I bought it in the hopes of a 45 minute use per charge, as advertised, but getting anywhere near that means you must run it on its minimal power.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 1, 2022
Hello Rocky Hill Rich,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com