I am on my second vaccuum....my second broke today. Exact same problem with no replacement part available. It works great until it breaks.. ie for a few months
Response from greenworkstools.comBy Greenworks, Customer Care, April 19, 2022
Hello Dewey1,
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. Please know that from the date of the user’s purchase of this product, the warranty period is one year for the vacuum, and six months for the adapter, rechargeable batteries and other accessories. If you are interested in discussing these issues directly with our Customer Care, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) .
I LOVE this stick vacuum! I have multiple Dyson vacuums, but new Greenworks stick vacuum is my go to vacuum now. My daughter even loves to use it! Charge is quick and I love how it picks up EVERYTHING!!