Customer reviews from greenworkstools.com
Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Average customer rating
4.2
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
80
4 Stars
19
3 Stars
9
2 Stars
6
1 Star
11
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Customer Rating
5
A whole lot better than the Shark!
on July 5, 2022
Posted by: Johnnie Walker Red
from Camden, NC
Gender:Male
I got this for Father’s Day to surprise my wife. We’ve had a Cordless Shark for 2 years plus, but being vested into Greenworks I wanted to try their version. She loves the suction power and storage stand, but mostly the flexibility in the swivel head and LED lights. Great Cordless Vacuum!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Marci Forman
Verified Purchase:Yes
My greenworks cordless vacuum does a good job on carpets as well as flooring. Very pleased with purchase and shipping was speedy as well.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
a lot of nice attachments easy to use
on June 23, 2022
Posted by: max703
from Danville, PA
Gender:Female
I liked it that much I sent my sister one and bought a second one for our family social hall
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Holl
from New Jersey
Gender:Female
Verified Purchase:Yes
Great product, like that it has variable speed so the battery lasts a little longer. Use it a lot for sweeping up the hair from my dog and dirt tracked in. Like that you can tell how much time is left on the battery. Easy to empty the dirt out and also easy to take the filter out to clean.
Written by a customer while visiting greenworkstools.com
Posted by: FRooky
Verified Purchase:Yes
Love the detachable 24 V battery. Plenty of power!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Adulting made easy - My favorite new toy!
on June 4, 2022
Posted by: Bostfam
from Charlotte, NC
Gender:Female
I am in love! This stick vacuum is the best addition to our home. I am recommending it to all my friends! It has amazing suction and power. I LOVE that it is cordless. I can literally vacuum my whole house with it. I can use the handpiece to do my stairs, corners or my car! I have a 1 year old and it is so easy to clean up after she eats. It’s also light enough and easy to operate for my 7 year old and 4 year old to clean up their messes, too. It is very easy to switch from handheld to floor. I love that it can do high suction, medium or low. It’s very easy to clean the canister. It’s nice looking so it’s not an eye sore hanging up. It’s not too heavy and can easily carry it up and down the stairs. Very efficient & convenient.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rocky Hill Rich
from New Jersey
Verified Purchase:Yes
The promise is great, but the delivery of that promise is marginal. I have now purchased multiple Greenworks tools - trimmer, blower, lawn mower, drill and driver - and based on that experience, expected greatness from this cordless stick vacuum. I did not get greatness, just a shade above mediocrity. The battery life is much less than desired. I bought it in the hopes of a 45 minute use per charge, as advertised, but getting anywhere near that means you must run it on its minimal power.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 1, 2022
Hello Rocky Hill Rich,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Tanner
from Missouri
Gender:Male
Verified Purchase:Yes
Great vacuum. The 4.0 Ah battery is great, and charges pretty quickly. I use the battery on my 24v trimmer as well and it lasts about 30 minutes in medium/heavy use. Have 2 batteries and you’re good to go. The only thing I don’t care for is the touch screen indicator on the battery, it’s more of a pain to see and use, a standard 3 light system would be my preference.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com