Customer Reviews for Greenworks - 24V Cordless White Deluxe Stick Vacuum with (2) 4.0 Ah USB-C Batteries and 30-Minute Super Charger
Customer Rating
5
Love It
on May 30, 2025
Posted by: mtar
from Temple, TX
Gender:Male
[This review was collected as part of a promotion.] We initially purchased a Bissell cordless stick vac. It came with 2 accessories, but no place to store them. You had to remove the battery to charge it with a separate wall charger. We returned it. This Greenworks vac has all the accessories we would need, including a wall mount charger/cradle/accessory holder, an accessory holder that clips to the vac itself, and a battery pack that can double as a USB-C power bank. It also has awesome power.
[This review was collected as part of a promotion.] I bought this last week, came in 2 days, was so impressed with it that I bought a second one a few days later.
[This review was collected as part of a promotion.] I have owned stick vacuums from a few other major brands that are strictly in the vacuum business, and this is better than theirs. The suction is powerful! I have a rental and on first using it it picked up all kinds of dust and dog hair from the previous tenant in one shot. I have cats and it does excellently picking up their hair. The attachments are very good for furniture, tight spaces, even sucking cat hair off of my jeans! The suction on rugs is so strong that I have to turn the power down to keep the rug from getting stuck in it. The battery life is as described and I have had no issues with battery or charging the battery. It is a little odd to remove my vacuum battery but I got used to it. I do wish a vacuum stand came with the vacuum instead of being sold seperately because it is top heavy and doesn't stand on it's own. It falls over easily.
The last 2 got a crack in the tube within a year. First was covered under warranty. The second did the same after a year and they won’t cover a second, Something is clearly wrong with the material.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 1, 2025
Hello Susan s.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. Wearable parts only carry a 90-day warranty from the time of purchase - the unit itself has its full 3-year warranty from time to time, any household appliance may require repair of regularly used parts. Vacuum cleaners have several wear and tear items that replacement parts can require replacement over time.
I bought the 24v stick vacuum a few months ago. Quality is good but battery life sucks. Might last 8 minutes tops. Better be fast! Battery is NOT interchangeable with other 25 volt batteries(weed wacker, etc)Do not buy unless you live in one tiny room only
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 6, 2025
Hello Riley16.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this vacuum. The runtimes when used with a fully charged 4Ah battery are below. Up to 45 mins on low power mode Up to 20 mins on standard mode Up to 10 mins on high power. The actual run time will vary based on power mode, floor type and the attachments used at the time. We would be happy to investigate to see whether your run time would be considered average please start a Live chat one (www.greenworkstools.com) or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the vacuum, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
[This review was collected as part of a promotion.] I use this for cars, rugs and stairs. It never gets stuck and always has space for more. I only wish there were bags for itz
[This review was collected as part of a promotion.] I did a lot of research on many different vacuums. This one was actually at the higher end of all reviews. I decided to purchase it. It works excellent and flawlessly I will be buying more from this company.