Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5
2nd Greenworks Lawn Mower
on July 25, 2024
Posted by: J2arch
from N. Chesterfield VA
Gender:Male
[This review was collected as part of a promotion.] This is my second Greenworks Lawn Mower. I bought my first one about 5 years ago and it continues to work flawlessly today. As my age has increased and I have a sizable hill to mow, I have decided to upgrade to a self propelled lawn mower and allow it to help me mow the hill. As before, this appears to be a well built machine and will give me many years of trouble free service.
No replacement parts and no marching blades anywhe
on July 25, 2024
Posted by: Maybenot
Gender:Male
[This review was collected as part of a promotion.] It's very difficult to get mulching blades for this lawn mower. I've also had a replacement sent to me because the bolt and the threads on the mower that holds the blade on was stripped out on both of the lawn mowers. You just cannot find any replacement parts at all for this thing.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 26, 2024
Hello Maybenot.
Thank you for taking the time to share your experience. This mower uses dual counter-spinning blades which drive the grass clippings towards the center and into the bag. Mulching blades are not available for this unit. We are sorry for any inconvenience this news may cause. Here is a direct link for the replacement blades for this mower: https://greenworkstools.com/products/25-inch-lawn-mower-replacement-blades-2952002 Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
[This review was collected as part of a promotion.] Easy set up and very strong lawnmower. Was not too sure of an electric lawnmower at first. Now just regret not getting it sooner.
I provided my lawnmower model number (25112), the serial number (GWX21063) (120v, 13a, 60Hz) along with the year identified on the mower. The bag suggested was ordered and was not the correct grass catcher bag. I’m trying to send it back.
Response from greenworkstools.comBy Greenworks, July 25, 2024
Hello MAK219. We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
[This review was collected as part of a promotion.] I have had this mower for about 2 weeks and I really like it. Our property slopes, with many areas that have slope exceeding the 15 degree maximum, so the mower gets out of control when I try to drive on these slopes. It is not engineered for slopes, so it performs as expected.
[This review was collected as part of a promotion.] In all fairness I just purchased this mower, (received it). I am inclined to write a full review after I have used it a month or two.