Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5
60 v. Push mower
on August 1, 2024
Posted by: Saints
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] This mower is so easy to use. Just slip in the battery and go. So much easier and quieter than a gas mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Failed battery after 1 year
on August 1, 2024
Posted by: Redgiant
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] I bought this mower in June 2023 from Greenworks and one battery is already dead (won't charge). I have used the mower for a little over an hour a week during the mowing season on my yard. Each battery has been used a maximum of about 40 minutes a week. I just want to warn people that the batteries aren't going to last long, although I expected them to last more than a year. With that said I like the mower. It cuts well and is very quiet. The only thing (other than the battery failing) that I don't particularly like is backing up. It takes a few seconds to disengage the drive to be able to back up. That's a nuisance. I do like the larger deck size (25 in). I thought about someday buying a Greenworks electric riding mower, but I probably won't now because those batteries are super expensive to have to replace if they only last a year.
Pros: Convenient, Quiet, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 2, 2024
Hello Redigiant.
Thank you for reaching out to us. We are sorry to hear that you were not completely satisfied with the run time you are getting. We are sorry to hear that you were not completely satisfied with the run time and battery life, users can expect up to 80 minutes with both included 4.0 Ah batteries. As you mentioned, each battery has been used a maximum of about 40 minutes a week. This run time would be considered average. The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this helps.
Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect but not to worry, Greenworks lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please contact Greenworks Customer Care for a proper evaluation and replacement.
We would like to get in touch to ensure that your battery is operating up to our performance standards, please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution. Greenworks Pro toll-free helpline 1-855-345-3934. All we ask is you have the battery, charger and tool on-hand so that we can complete troubleshooting with you and gather the necessary unit information.
Thank you for reaching out to us. We are sorry to hear that you were not completely satisfied with the run time you are getting. We are sorry to hear that you were not completely satisfied with the run time and battery life, users can expect up to 80 minutes with both included 4.0 Ah batteries. As you mentioned, each battery has been used a maximum of about 40 minutes a week. This run time would be considered average. The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this helps.
Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect but not to worry, Greenworks lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please contact Greenworks Customer Care for a proper evaluation and replacement.
We would like to get in touch to ensure that your battery is operating up to our performance standards, please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution. Greenworks Pro toll-free helpline 1-855-345-3934. All we ask is you have the battery, charger and tool on-hand so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from lakeport CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice tractor well built I like the size 30 inch it goes through my gate. I would like to be able to throttle the PTO down a little bit for a small job. Comfortable ride lots of power I have hills and it goes up and down the hills like nothing.
Pros: Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cmac
from Iowa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Mower, way better than electric counterparts
Pros: Convenient, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So Far So Good
on July 31, 2024
Posted by: Fishing man 62
from Maryland
Gender:Male
[This review was collected as part of a promotion.] I have only had the mower for three days I bought the mower on a Friday was not able to put the handle on it on Sunday and used the mower on Monday to cut my grass now I'm a 68 yr old man so I tried the self propell and was very suprise how easy it was to handle when I took it out of the box my neighbor came over to look at it said it was a good looking mower when I took the battery out of the box it had only one bar lit up so I put it in the mower and started cutting my back yard just to see how long one lit bar would last and to my surprise I was able to cut 3/4 of my lawn before the mower stopped running so I took the battery in my work shop and put the battery on chagre set my cell phone timer to one hour and twenty minutes just to see if it only took 80 minutes to charge and the battery was fully charged in less time only took an hour and 15 minutes left the wheel hight the way it was and cut my grass like a champ today is Thursday and when I went out on my deck this morning I notice my neighbor had the same mower in the back of his truck so like I said I only used it once so we will have to see what happens in the coming weeks to see if I have any bad news to report hopefully nothing bad will happen like I said so far so good
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy & Efficient
on July 31, 2024
Posted by: EANus
from Punta Gorda, FL
Gender:Female
[This review was collected as part of a promotion.] Bought this mower a week ago. Have mowed twice so far. It is easy to use and works very well. Wanted to try the battery mower because of the compact storage, less maintenance and less gas smell in the garage. So far I am impressed with this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower!
on July 30, 2024
Posted by: RacBel
from Illinois
Gender:Female
[This review was collected as part of a promotion.] Cuts great, battery life is good I can cut my front and back yard without charging my battery. First time owning an electric mower so far I am happy with it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid Performance
on July 30, 2024
Posted by: BKSpokane
from Spokane WA
Gender:Male
[This review was collected as part of a promotion.] Moved into new home with less than a 1/4 acre of lawn to maintain. This battery powered mower is perfect for our yard. Had plenty of cutting power and the job took about 40 minutes and had a half charge left. I'm very pleased with this purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com