Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
1
Regretting buying this mower, horrible batteries
on May 21, 2026
Posted by: WCFJ78
from South Haven, MI
Gender:Male
Major issues after 3 years, 6/6 bad batteries, error codes, etc. Within the first year my first of 6 batteries died. Greenworks replaced as it was still within the 3 year warranty. The next spring two more batteries died (originals) and GW replaced those. I'm now a few months past the end of my warranty and my last 3 original batteries have died. Now down to just the 3 replacement batteries. which seriously reduces my cut time.
Aside from this I'm getting error codes relating to both the electric motors that drive the cutting blades. I'm expecting that I'll have to either service or replace these motors.
Seriously wish I had found a different option.
Pros: Easy to Use, Quiet, Environmentally Safe
Response from greenworkstools.comBy Greenworks, May 21, 2026
Hello WCFJ78. Thank you for sharing your experience. We understand how frustrating this situation must be, especially after relying on the unit over multiple seasons. Battery performance and long-term durability are important factors, and while replacements were provided during the warranty period, we recognize your concern now that additional batteries are no longer covered. Reduced runtime and system error codes can significantly impact usability, particularly on a riding mower. In cases like this, component wear over time, whether batteries or drive systems, can begin to affect overall performance. While we are unable to speak to specific outcomes, support may still be able to review available service options or provide guidance on next steps. We appreciate you taking the time to provide detailed feedback, as it helps highlight areas for continued improvement. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
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