Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5
Quiet perfect grass cutting
on August 7, 2024
Posted by: Boe47
from Long Island NY
Gender:Male
[This review was collected as part of a promotion.] Have now used my zero turn mower 6 times and love it. So easy too use compared to my old gas powered Honda tractor. I have 3/4 acre of lawn that I mow in 2/3 the time and only use 20% of the battery charge. So nice to turn blades on and off instantly with a switch and change mowing hight with no efort. Have to mention how quiet it is and has a very comfortable seat.
[This review was collected as part of a promotion.] Mower is excellent. Ability to mulch, side discharge, and bag are great features. Plenty of power and battery life to do my entire lawn. Very happy with this purchase.
[This review was collected as part of a promotion.] Great mower...powerful, well featured, mulches great. The vertical storage feature is very helpful.
I've had this mower for a year and a half and although I've like it when it was operating, the self propelled mechanism no longer works and I can't find any place that provides service. The battery charger quit after this same period of time and I had to buy a new one. I can't believe a company like this thinks it is acceptable to provide no service for the residential customer.
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Abbs. We appreciate you letting us know and we apologize for your experience. Sorry to hear that you could not get through to our phone/Chat lines. Our Summer hours are: Monday to Friday: 9am – 6pm EST. Saturday: CLOSED / Sunday: CLOSED Live Chat agent hours below. Monday – Friday: 9:30am – 5pm E.T.
We see that you have started a warranty claim, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
[This review was collected as part of a promotion.] I wasn't sure about getting battery power lawn equipment. But I must say I'm pleased with the performance of all three.