Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
1
Push button start
on October 11, 2020
Posted by: Fran the man
from Middle river md.
Three month's and I still can't get the 2 bolts that hold the handles on!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello Fran the man,
Thank you for your feedback; we are very sorry for the delay in addressing your emails. Since the beginning of the pandemic, we have had some challenges responding to the high volume of requests coming in as was previously done. Our team has been doing our best to be in contact with each waiting customer as promptly and safely as possible as we are all adjusting to new changes the best we can. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not sent a request in a while, please send another request and ensure that your request has been submitted email on on info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply went to that folder.
Thank you for your feedback; we are very sorry for the delay in addressing your emails. Since the beginning of the pandemic, we have had some challenges responding to the high volume of requests coming in as was previously done. Our team has been doing our best to be in contact with each waiting customer as promptly and safely as possible as we are all adjusting to new changes the best we can. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not sent a request in a while, please send another request and ensure that your request has been submitted email on on info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply went to that folder.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good Battery Life & Easy To Use
on October 11, 2020
Posted by: Art45
from Central Florida
I purchased this mower about a month ago. My concern with an electric mower was battery and power. I now have NO concerns. This is a GREAT mower. I have a good size lawn (total lot size is almost a half acre) and I can cut my lawn with just the 4 amp battery. Now I only use the self-propelled feature about 1/3 of the time, so this adds to battery life. This mower replaced a gas mower that was self-propelled, but the self-propelled feature barely worked on my St. Augustine grass. This mower works great on the St. Augustine grass, but because the mower is so light, I don't need to use self-propelled all the time. My only negative comment is that the self-propelled feature takes a second to disengage, so I have to take that into account when I want to go manual.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
lawn mower
on October 11, 2020
Posted by: bonita
from waynesville, ohio
have has this lawn mower for at least 2+ years. greatest thing since sliced bread. so easy to handle, pick my speed of mowing, great cut, NO GAS, so quiet. never bother the neighbors. used to be in tears when i had to trim the ditch line, now it is a breeze. LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Helena MT
Verified Purchase:Yes
The self propelled feature is just what I need- this mower made quick work of my hillside lawn - it’s great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Rosemount, MN
Verified Purchase:Yes
Great mower bundle! Value priced to include 2 batteries charger mulcher and bagger. 25" deck reduces overall time to mow and dual battery port means you can go for up to 60 min uninterrupted. More power than a gas lawn mower with up to 4500 rpm blade speed and dual blade cutting mulches leaves and grass whether using mulch plug or bagger. Easy to assemble lightweight to use and self-propelled works great with hills and slopes. One touch lever to adjust cutting height is nice and this mower is feature loaded!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great lawnmower
on October 10, 2020
Posted by: wilbertbv
from Grand Forks, ND
I just got my lawnmower nice power, quiet and nice to use 4 year warranty. I like this one more then my Honda. The bag holder on the greenworks mower is much better then the Honda.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No service!!!
on October 10, 2020
Posted by: Caroline 70
from N.C
Don't buy any products from these people! If anything goes wrong you can't get these people on the phone, tries for months, waited hour's on the phone and then gets cut off. I have a brand new mower with a piece of crap battery. I am thinking this is the problem. Really don't know for sure. Cranks for a minute and cut's off like no power.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello Caroline 70,
Thank you for your feedback. We are sorry to hear that you were not satisfied with this battery. Here are a few suggestions to check out. 1) Ensure that the charger is working. When the charger is plugged in you should see a solid red light on the left to indicate power. When the battery is inserted, the right light should also ignite solid red to indicate that it is charging. If this light on the right is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
We hope these tips will help you. We do apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Thank you for your understanding and patience
Thank you for your feedback. We are sorry to hear that you were not satisfied with this battery. Here are a few suggestions to check out. 1) Ensure that the charger is working. When the charger is plugged in you should see a solid red light on the left to indicate power. When the battery is inserted, the right light should also ignite solid red to indicate that it is charging. If this light on the right is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
We hope these tips will help you. We do apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Thank you for your understanding and patience
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I’ll Never Own Another Mower
on October 10, 2020
Posted by: Jona37
from Sherman, IL
This mower has made yard work fun! My grass isn’t growing fast enough for me to enjoy this tool as much as I would like. I have it out practically every day to show off to my neighbors. If you give me the rest of your tools I will proudly display them with up lighting for free advertising.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com