Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
3
Wheels are locked while backing up.
on April 8, 2021
Posted by: Papa 13
When you drive forward and come to the end of a row the wheels are locked when you release the drive and try to turn. You have to drag the wheels locked to turn. While trying to bag a few dry leaves it left have of them behind. When dissatisfied with the mower and tried to return it they said I was past the 30 days because they include shipping times and would not allow the return of the mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 13, 2021
Hello Papa 13,
Thank you for your feedback. We are sorry to hear that you are having some concerns. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear you would like to return the unit. If you aren’t completely happy with it you can contact us and we can help you set up a return. Greenworkstools.com has a 30-day money back guarantee on all direct purchases, less shipping & handling - taxes not applicable. To view our policy please visit our site here: https://www.greenworkstools.com/return-policy.
Highly recommend. Easy to assemble. Cuts great. Cleans up fast. The auto increase in blade speed when required works well. Like the manual turbo feature. Great that you can bag, mulch, or use the side shoot.
Purchased to replace my 40v Greenworks. Works great and the lower cutting height is perfect for my short cut turf. The wider deck also stripes very nicely.
I love this product. Assembly was super easy, it cuts great and is easily maneuverable even when not using the self-propelled. Took some practice to get used to cutting with it, folds up and stores away really nice. Will probably never own another gas mower. Overall great product!
This is my first time ever mowing a lawn and I’m amazed at how easy this is to use! My yard is almost half an acre with many hills and bumps and having the self-propelled is great and a must have.
This is a better mower than any gas powered one I have ever owned. It bags better than Honda, Craftsman, and John Deere. Told my wife this is the best money we have spent since we got married.