Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6 out of 5
4.6
(3,608 Reviews)
Open Ratings Snapshot
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product. 
(
2,864 out of 3,052
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5 out of 5
5
Wrong Mower
on May 24, 2021
Posted by: Customer in Ohio
from Ohio
Gender:Female
Verified Purchase:Yes
Great mower. Should've bought the duel battery doesn't last long enough for our yard.
We had some shipping issues with them shipping me the wrong mower completely. Waited on the phone for over 4 hrs trying to return this one and getting the one we ordered. Had to wait almost a month.
Ask me in a yr and I let u know more.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
My experience
on May 24, 2021
Posted by: Grryder
Verified Purchase:Yes
Product is perfect. Registering warranty is a problem.
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Battery does not hold charge over 30 minutes
on May 23, 2021
Posted by: Katpet
from Creston OH
Gender:Female
Luke the product-very upset battery doesn’t last over 30 minutes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello Katpet,

Thank you for your feedback. We apologize for the delay in responding to your concern. It's important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.

We hope these tips will help!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Love the mower, wish I was taller.
on May 22, 2021
Posted by: Callie
Verified Purchase:Yes
I’m 5’2” and the handle is for someone much taller which makes it awkward turning. Everything else is great. If the handle was height adjustable it would be a five.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Beyond Frustrated
on May 22, 2021
Posted by: J Traughber
from Michigan
Gender:Male
Verified Purchase:Yes
I'm hoping someone can help me. Rarely do I post like this, but I'm not sure what else I can do. I purchased and received the reference lawn mower (approx. 4 weeks ago). Unfortunately, minutes after opening the box, I plugged in the charger, listened to the fan begin, and then promptly heard silence within seconds. I have send multiple emails and have tried calling several times. Each time I've attempted I get an automated response which essentially suggests that someone will be in touch (email) or to call back because the lines are all busy (phone). I'm frustrated beyond belief because I feel like I have little options. If anyone knows of a solution, I'd love to hear it!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello J Traughber,

Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!

If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Greatest lawn Products ever!!!
on May 22, 2021
Posted by: Bubba70
from Lufkin, Texas
Gender:Male
Last Year I purchased 2 70 Volt 21 inch self propelled lawn mowers, 2 60 Volt Weedeaters, 1 60 Volt Blower, 1 60 Bolt Blade Edger, 1 60 Volt Pole Saw, and an Electric Power Pressure Washer. I use all of this in my small lawn business. I am a 69 years old retired school teacher and really enjoy yard work. I get comments almost every day concerning my quiet mowers and beautiful green lawn equipment. I will never go back to gasoline engines. Keep up the good work Green Works!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Ease of use
on May 21, 2021
Posted by: City girl
from Chambersburg
Gender:Female
Verified Purchase:Yes
Absolutely love the self propelled mower. So lightweight and easy to use. Literally I can operate with one hand. Love it so much that I bought their weed wacker too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great mower!
on May 21, 2021
Posted by: nwkompressor72
Verified Purchase:Yes
I have enjoyed using this mower and has helped cut down the time it takes to complete this chore. It maneuvers well over all sorts of terrain, including hills (I live in the mountains of North Georgia)! The only thing you have to anticipate is the self-propelled aspect. It’s a slight learning curve but you have to disengage the drive in order to turn around at the end of the strip of grass. The reason you have to do this has to do with the wheels temporarily locking after you disengage. If you try to turn during this time, you will get resistance.
Aside from that nothing that I can complain about. The batteries (2) charge completely in just over an hour. I cut approximately 5/8 of an acre and I only have to charge my batteries one other time. Well worth the money!
Written by a customer while visiting greenworkstools.com
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