Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Posted by: Matthew E
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
At first I was rather pleased with my new mower. The 25” cutting deck is awesome for faster mowing; even though my lawn is pretty small (only about 1/5 acre). I love how easily it starts and I also love how quiet it is.
However, there are four major issues thus far that I find troubling with it.
-The wheels will not go backward until 5-7 seconds after you’ve released the forward drive. So if you have to do under bushes and then pull it back, you have to awkwardly wait to pull back because they literally are locked up. Sooooo frustrating!
-The two bolts holding the handlebar in came loose after using it only 4-5 times. I lost one and need to find a replacement already, even though I tightened them very firmly when I first assembled the mower. That is a bad flaw for sure.
-The battery seems to not last long as it did when I got it just a few weeks ago. As of now this is just a feeling, but I will look into this and update the review if possible when I have timed the battery life.
-It doesn’t seem to have very sharp cutting blades. I find I’m constantly having to go over areas again because there are blades of grass that stick out of the already cut area.
I will reach out to the manufacturer in a few weeks to see if they can resolve any of these issues, but as of now I do not recommend this lawn mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello Matthew,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Posted by: Larrypix
from Paris, KY
Gender:Male
Verified Purchase:Yes
I tend to use push mowers for trimming in the tough-to-reach areas as mowing 3.5 acres with a 21" mower isn't an enjoyable prospect. Firing up my old 4-cycle gas mower to trim after getting off the tractor was not always easy especially since using the push mower wasn't an every-mowing-event occurrence. With the Pro 60V dual-battery Greenworks, it's easy to push the button and get to mowing. I elected to switch to the high-lift blade as my trimming often occurs around trees where the grass (and weeds) have grown up a bit. So far, provided I don't mow with the grass wet, the mower has worked quite well. I really like the feature that I can have the mower propel itself to another part of the yard without running the blade to save power. From my limited use, I've been getting a bit over 60 minutes of cut time, mostly in self-propelled mode, from two fully-charged batteries. I also like that Greenworks includes the batteries and charger in the mower kit. I also really appreciate two other features: (1) all wheels can be adjusted with one lever, and (2) the handles can be easily moved to a storage position from the mowing position by just pulling back on two embedded latches in the handles. If the batteries last a long time and the mower continues to prove its ruggedness, it might be my favorite push mower I've ever used. I noticed that a spare "high-lift" blade wasn't available yet on the Greenworks web site; would appreciate making one of those available soon.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60 volt mower
on June 11, 2021
Posted by: joko
from athelstane, wi
Gender:Male
can't get anyone to help me to register this mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cory H
Verified Purchase:Yes
Impressive mower. Very powerful and cuts my front and back yard in 20 minutes. Watch our for the turbo setting...you'll be going for a ride. This thing makes yard work fun!.
Written by a customer while visiting greenworkstools.com
Posted by: Paolokc
Verified Purchase:Yes
Very Happy with this Lawn mower. I have a hilly yard and this machine works very well. The adjustement is even. The self propelled wheel are speed adjustable. Great machine so far.
Written by a customer while visiting greenworkstools.com
Posted by: Brent29909
from Bluffton SC
Gender:Male
Verified Purchase:Yes
It has good power and is light enough to push easily. The battery charges in 2 hours. I fold the handle down when I store it in my garage. I’m enjoying my first battery powered mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: lawnboyman
from phila
Gender:Male
Verified Purchase:Yes
it takes 2 days to cut the grass due to battery life, larger mowers with dual battery ports should be packaged with 2 batteries
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 9, 2021
Hello lawnboyman,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: navin
Verified Purchase:Yes
Decent job and definitely convenient that it’s cordless. However the mower keeps getting stuck when on lower settings, and higher setting leave grass too tall.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello there,
Thank you for sharing your experience. If mowing has been delayed, you may have to cut the lawn twice in order to get to the desired length. Start at a higher setting and work your way down for best results. This avoids shocking the grass and is a great practice to ensure a healthy lawn. We hope this information helps!
Thank you for sharing your experience. If mowing has been delayed, you may have to cut the lawn twice in order to get to the desired length. Start at a higher setting and work your way down for best results. This avoids shocking the grass and is a great practice to ensure a healthy lawn. We hope this information helps!
Written by a customer while visiting greenworkstools.com