Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6 out of 5
4.6
(3,608 Reviews)
Open Ratings Snapshot
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product. 
(
2,864 out of 3,052
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5 out of 5
5
I will never go back to gas
on July 22, 2021
Posted by: Winters
from Fort Mill SC
Gender:Male
This mower is perfect for any new development home. I'm done using gas mowers. With that being said I'm very pleased with this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great lawn mower
on July 22, 2021
Posted by: Okie_Jas
from Tulsa, OK
Gender:Male
Verified Purchase:Yes
Has been great so far with fairly thick / wet grass. Pretty light compared to gas / reel mower, so has been a breeze to push around.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Really happy with this mower
on July 21, 2021
Posted by: Billi3d
Verified Purchase:Yes
Hate to say it but it makes me WANT to cut the grass. The mower is even quieter than I thought it would be and I even cut grass at last light when it was cooler because of the led lights. Able to cut my lawn twice on one battery charge and the grass " looks" better when I finish than it ever did using the gas mower. Very happy with my purchase.
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Well built but very difficult to push/manuever
on July 21, 2021
Posted by: sb1234
from Jensen Beach, FL
Gender:Female
This mower is NOT easy to push. After putting my mower together and mowing the front lawn I was ready to return it - that is until I was told I have to pay return shipping which would be almost half the cost of the mower. I'm going to try to struggle through using this until I can justify buying a new one. But even on the slightest incline in the yard - meaning barely noticeable unless you are really studying the yard, it is VERY difficult to push and I'm under 50 years old and in better shape than most of my peers. With that being said it is very well built and I believe that if I was a 190 lb man in good shape I'd be able to handle it just fine.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Grenworks, Greenworks Customer Care, July 22, 2021
Hello sb1234,

Thank you for your honest feedback! We are sorry to hear that you are not 100% satisfied with the performance of this unit. This product weighs 59.5 lbs. (27 kg) without the battery, the included battery will add ~ 6lbs. As each user's capabilities vary it is hard to say whether it would be considered easy to push for everyone. We do not recommend mowing on the slopes with incline more than 15°. If you are not comfortable, do not mow on a slope Self-propelled mowers are also a great option as this requires no pushing from the operator, all you have to do is walk behind it and steer.
Here is a link to view our self-propelled mowers! https://www.greenworkstools.com/shop-by-tool/mowers?mowers_drive_system=569
If you wish to discuss mowers with our team, feel free to reach out to us via email at info@greenworkstools.com or by calling our helpline at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Excellent mower
on July 20, 2021
Posted by: RichardM
from Lancaster, PA
Gender:Male
Verified Purchase:Yes
This is an excellent mower as It cuts very well and has plenty of power. I especially like quality of the materials and feel it will hold up well over time. Folding up the handle and flipping the mower for vertical storage is a breeze. When the self-propelled feature is turned off I do not feel the resistance when pushing the mower like I did with my gas mower. It is taking some time getting used to the fact that after releasing the self-propelled lever I can't immediately pull the mower backwards. I have to wait a couple seconds for the transmission to disengage. I am learning to release the mechanism a few seconds before I need to go backwards. The motor runs nice and quite and so I can mow very early in the morning when it is cooler without disturbing the neighbors. I would highly recommend this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Dead on arrival
on July 20, 2021
Posted by: Brentonj
from IL
Gender:Male
Mower was just delivered and the wire in the handle is frayed. Poor packaging design means mower is dead on arrival
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 21, 2021
Hello Brentonj,

Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
So close to being great.
on July 20, 2021
Posted by: Jlaw0023
from Wisconsin
Gender:Male
I purchased this product a month ago and shipped directly to my door. Easy to assemble, the fast charging had the batteries ready to mow in about an hour. I'm a little overboard with my lawn and take a lot of pride in the quality of my grass. That being said. Everything about this lawnmower is great except for the one job it is supposed to do and that is to cut the lawn, leaving missed grass clumps in almost every pass with new blades. To be able to get every blade of grass cut you'd have to go over your lawn twice. Every time I get to cut the grass which is every 2 days which is my "happy place" within 2 passes I get mad with the missed cut blades of grass.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello Jlaw0023,

Thank you for your review. We appreciate your honest feedback. A sharp blade will greatly enhance the performance of the mower. Not only does a sharp blade provide a cleaner cut but it also helps clippings to discharge appropriately. Be sure to check the blades and sharpen them or replace them at least once per year. In addition, mow only when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade, clump up, and will not appropriately discharge. Be sure to clean the deck underneath of your mower as well, any build-up of debris could affect the performance of the unit and prevent proper power. Do not spray water under the deck of the mower. For caked-on grass, use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and if you have a steel mower deck, spraying lightly with a silicone spray or lawnmower deck spray.


Here are a few other tips as well to achieve the best cut:

1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) For best results keep the grass under 4" in length and walk at a slow but steady pace to allow the blades to cut efficiently.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to use
on July 20, 2021
Posted by: Dan W2
from Upstate NY
Gender:Male
Verified Purchase:Yes
Really enjoying working with this mower. It’s light enough to be easy to maneuver compared to a gas model, and still has plenty of power to do a good job on the grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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