Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
1
worst machine ever
on July 29, 2026
Posted by: deb1111
Gender:Female
received mr 23 error just after warranty ended.. wont cut for less than 3 minutes.. Piece of crap.. not worth the money.. I only have 1/3 acre.. lasted under 3 years...
Response from greenworkstools.comBy Greenworks Customer Success, August 3, 2026
Hello deb111, we’re sorry to hear that your CrossoverT mower is displaying an MR23 error and stopping shortly after you begin mowing.
We understand how frustrating and disappointing this would be, especially considering the investment involved and the relatively small property you maintain.
This mower carries a four-year or 200-hour limited warranty, whichever comes first.
Even if the warranty period has ended, we encourage you to contact Greenworks Support so our team can review the error code, the mower’s operating hours, and the available service options. If further inspection is needed, our team can also help locate an Authorized Service Centre in your area.
Until the concern has been reviewed, please keep the mower powered off and stationary before performing any inspection or adjustments. Contact Greenworks Support at 1-888-909-6757 or through Live Chat on our website with your model information, proof of purchase, and current operating hours available.
Our team will be glad to provide further warranty and service support.
We understand how frustrating and disappointing this would be, especially considering the investment involved and the relatively small property you maintain.
This mower carries a four-year or 200-hour limited warranty, whichever comes first.
Even if the warranty period has ended, we encourage you to contact Greenworks Support so our team can review the error code, the mower’s operating hours, and the available service options. If further inspection is needed, our team can also help locate an Authorized Service Centre in your area.
Until the concern has been reviewed, please keep the mower powered off and stationary before performing any inspection or adjustments. Contact Greenworks Support at 1-888-909-6757 or through Live Chat on our website with your model information, proof of purchase, and current operating hours available.
Our team will be glad to provide further warranty and service support.
Written by a customer while visiting greenworkstools.com
Posted by: Oldgoat
Gender:Male
Verified Purchase:Yes
It rides very rough. My yard is not the smoothest, but the mower rattles my oldgoat bones.
Pros: Quiet, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, August 5, 2026
Thank you for reaching out and sharing your feedback. We understand how exhausting a rough ride can be, especially when navigating uneven terrain. To help soften the ride on your CrossoverT Riding Lawn Mower, here are a few troubleshooting tips to try:
1. Adjust Tire Pressure: Riding mowers are often shipped with tires inflated to maximum pressure for stability during transit. Lowering the front and rear tire PSI to the recommended operating levels in your owner's manual will significantly soften the ride and allow the tires to absorb ground impacts.
2. Inspect Seat Position & Springs: Ensure your seat is properly adjusted along its track so the suspension springs underneath can freely compress and absorb shock as you drive.
3. Lower Drive Speed: Reducing your forward speed over bumpy patches gives the frame and tires time to react to terrain changes rather than bouncing over them.
4. Set Anti-Scalp Deck Wheels: Verify that the deck gauge wheels are set roughly 1/2 inch off the ground while parked on a level surface. This prevents the mower deck from striking high spots on uneven ground.
For visual guides on mower setup, tire pressure checks, and routine maintenance, visit the Greenworks YouTube Channel. If these adjustments do not improve your ride comfort, please contact our Customer Success Team directly so we can review your setup and ensure your mower is performing as comfortably as possible. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
1. Adjust Tire Pressure: Riding mowers are often shipped with tires inflated to maximum pressure for stability during transit. Lowering the front and rear tire PSI to the recommended operating levels in your owner's manual will significantly soften the ride and allow the tires to absorb ground impacts.
2. Inspect Seat Position & Springs: Ensure your seat is properly adjusted along its track so the suspension springs underneath can freely compress and absorb shock as you drive.
3. Lower Drive Speed: Reducing your forward speed over bumpy patches gives the frame and tires time to react to terrain changes rather than bouncing over them.
4. Set Anti-Scalp Deck Wheels: Verify that the deck gauge wheels are set roughly 1/2 inch off the ground while parked on a level surface. This prevents the mower deck from striking high spots on uneven ground.
For visual guides on mower setup, tire pressure checks, and routine maintenance, visit the Greenworks YouTube Channel. If these adjustments do not improve your ride comfort, please contact our Customer Success Team directly so we can review your setup and ensure your mower is performing as comfortably as possible. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Zell
Gender:Female
Verified Purchase:Yes
I have Green Works blowers and mowers and weed eaters. All of them are great. Lite weight and easy to use. I love the self propelled mower it makes cutting grass in smaller spaces easier.
Pros: Easy to Use
Written by a customer while visiting greenworkstools.com
Posted by: Jas27407
from Spring, TX
Gender:Female
Verified Purchase:Yes
Easy to use, definitely does not mow 3/4 of an acre per full charge without the propelling assist. If you use the propelling assist, it drains the battery much quicker. Great for a small yard but not really practical for any lots over 7K sq ft total.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 21, 2026
Thank you for sharing your feedback on the Greenworks 60V 21" Self-Propelled Mower. Runtime and acreage coverage estimates are based on standard mowing conditions. Using the self-propelled drive feature draws additional power from the batteries, which will reduce total runtime compared to manual pushing. Additionally, factors like grass height, moisture, terrain, and blade speed automatically adjust to resistance, which can also affect battery longevity during a cut. For larger properties (over 7,000 sq. ft.), utilizing manual push on flat terrain or keeping an extra charged 60V battery on hand can help complete the job without interruption. We appreciate your input, as it helps other shoppers select the best setup for their lawn size. If you ever have specific questions or concerns about our products, contact Greenworks via chat on our website, call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Kjah1020
from Indiana
Gender:Female
Verified Purchase:Yes
I purchased my zero turn for this mowing season and it has been great so far! I’m new to the zero turn so there has been a big learning curve. The batteries charge quickly & the runtime is perfect for the area I mow. Very pleased with this mower
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this mower because I wanted a self propelled model. It’s a heavy mower and does a nice job in taller grass. The mulching feature is nice, too. I’m happy with my purchase.
Written by a customer while visiting greenworkstools.com
Posted by: Large yard57
Gender:Female
Verified Purchase:Yes
The mower is great for cutting and starting but when the charge is out it hard to move definitely need two sets of batteries if you have a bigger yard
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 7, 2026
Thank you for sharing your feedback with us. We are thrilled to hear that your Greenworks 60V 25" Self-Propelled Lawn Mower is starting up easily and delivering great cutting performance. We appreciate your honest note regarding the weight and resistance when pushing the unit without power; because self-propelled mowers feature integrated wheel-drive transmission gears, pushing them manually when the battery is depleted creates natural mechanical drag.
To help maximize your runtime and make yard work as seamless as possible, here are a few quick tips to keep in mind:
* Dual-Port Auto-Switching: Ensure both 4.0Ah batteries are fully charged and properly latched into both battery ports before mowing, as the system automatically switches from one battery to the other to extend your uninterrupted mowing time.
* Managing Drag & Self-Propel Drive: When you reach the end of a pass or need to pull the mower backward, release the self-propel drive lever a second or two before stopping your forward motion, this allows the drive transmission gears to fully disengage, making turns and manual pulling much smoother.
* Deck Height & Grass Conditions: Avoid cutting more than one-third of the grass height at a time and mow when the lawn is dry. Cutting tall or damp grass places extra load on the motor, which drains batteries significantly faster.
For helpful video walkthroughs, battery care guides, and mowing tips, feel free to visit the official Greenworks YouTube channel. If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please d not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center, we are always happy to help!
To help maximize your runtime and make yard work as seamless as possible, here are a few quick tips to keep in mind:
* Dual-Port Auto-Switching: Ensure both 4.0Ah batteries are fully charged and properly latched into both battery ports before mowing, as the system automatically switches from one battery to the other to extend your uninterrupted mowing time.
* Managing Drag & Self-Propel Drive: When you reach the end of a pass or need to pull the mower backward, release the self-propel drive lever a second or two before stopping your forward motion, this allows the drive transmission gears to fully disengage, making turns and manual pulling much smoother.
* Deck Height & Grass Conditions: Avoid cutting more than one-third of the grass height at a time and mow when the lawn is dry. Cutting tall or damp grass places extra load on the motor, which drains batteries significantly faster.
For helpful video walkthroughs, battery care guides, and mowing tips, feel free to visit the official Greenworks YouTube channel. If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please d not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center, we are always happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: MLow
from Nashville
Gender:Male
Verified Purchase:Yes
Best mower, so far, that I’ve owned. Great power. Like that it folds up.
Written by a customer while visiting greenworkstools.com