Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
2
Not happy with the charger or service from Greenworks.
on September 4, 2021
Posted by: Large yard man
Verified Purchase:Yes
I am satisfied with the mower but the charger does not work properly. I have another Greenworks product with the same battery. The new charger apparently ruined the battery from my blower. Also if a battery is inserted, the fan in the charger runs constantly on one side even though the battery is fully charged. I have reached out to Greenworks and have heard nothing. Service should be included with the product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Large yard man,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Product, Excellent Delivery, Trust this Company
on September 4, 2021
Posted by: Get it Done in the Sun
from Billings, MT
Gender:Male
Efficient, easy to use, came to front door. Battery life not an issue (just under 1/2 acre total), self-propelled mower saves time and energy - even the two teenagers (17 and 15 years old) get it done without hassle!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Justin S
from Merced, CA
Verified Purchase:Yes
I bought this set a few weeks ago and could not have been happier. Coming from a gas-powered mower similar in size with similar features such as the self-propelled featured, deck adjustment feature, etc.. you absolutely can’t beat the one thing that this mower has over a gas engine, and that’s weight. Lightweight = ease of use = prolonged use. I have yet to test out the duration of the batteries as I only have a tiny 15x10 patch of grass on my front yard(sloped which is why this thing is great!). My back yard is getting a pool put in so I will return and update my review when I’ve got more grass to cut. I’m heavily vested in Greenworks Tools… Mower, blower, edger, inverter, multiple batteries. I have zero regret with the choices I’ve made. Thanks for reading!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: J Walsh
from Hamburg, NY
Gender:Male
Verified Purchase:Yes
It’s awesome and works just as good as a gas mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on September 4, 2021
Posted by: Anonymous
from North Carolina
Gender:Male
I've used this for the past few weeks and I love it. The 25" deck cuts down mowing time, it's light, easy to use and batteries last.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Paula C
Verified Purchase:Yes
The battery and the charger were loose inside the box and banged against the mower the entire time it was in the hands of FedEx. The left rear wheel does not turn. It is bound by a bolt that attaches the height adjustment bar to the wheel.
Response from greenworkstools.comBy Greenworks, Customer Care , September 7, 2021
Hello Paula C,
Thank you for taking the time to share your experience with us! We are sorry to hear this was your experience with our product, thank you for bringing this to our attention. Know that this is not what we expect. Please note that our team will be reaching out to you regarding this matter. If you do not notice an email in your inbox, we ask that you also check your junk/spam folder. We would be happy to assist you with this issue.
Thank you for taking the time to share your experience with us! We are sorry to hear this was your experience with our product, thank you for bringing this to our attention. Know that this is not what we expect. Please note that our team will be reaching out to you regarding this matter. If you do not notice an email in your inbox, we ask that you also check your junk/spam folder. We would be happy to assist you with this issue.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome mower
on September 3, 2021
Posted by: JP42
from Lacey WA
Gender:Male
I bought this mower to replace a gas mower so in the long term less CO2! This mower has been the hit of neighbors. Many are interested in purchasing their own. I have let them try the mower. We are impressed on how quiet it is and how easy it is to use. Even my grandson (8) can use it. Of course with supervision. If you want a great mower that is easy to use and does a great job in mowing this is a mower to try.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this!
on September 3, 2021
Posted by: Watsol
from Indianapolis, IN
Gender:Female
It’s so incredibly easy to use! I love how quiet it is. It’s a bit heavier than my friend’s mower that I tried before I bought this one, but I tend to be hard on my equipment, so I like that it seems sturdier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com