Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Posted by: exoilfld
Verified Purchase:Yes
I had to remount the wheels as they were mounted incorrectly. Also wonder why I cannot clean underneath with a water hose- cleaning by hand is difficult.
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello exoilfld,
We are sorry to hear of the matter you experienced. we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward.
For safety reason we would not advise using a hose to clean the underside of our Greenworks mowers. We do advise that you clear off /wipe off grass after each use by using a cloth to wipe it down. This will help reduce build of mulch/debris. Exposing the mower to water can potentially damage the unit and cause other safety issues. We hope this information has been helpful. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear of the matter you experienced. we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward.
For safety reason we would not advise using a hose to clean the underside of our Greenworks mowers. We do advise that you clear off /wipe off grass after each use by using a cloth to wipe it down. This will help reduce build of mulch/debris. Exposing the mower to water can potentially damage the unit and cause other safety issues. We hope this information has been helpful. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on September 15, 2021
Posted by: Culvi
Gender:Male
This mower was my first electric yard tool and I couldn’t be happier. Followed up with a string trimmer which works pretty good too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: R Huff
from TN
Gender:Female
Verified Purchase:Yes
Perfect for what we needed.
Light weight and easy to maneuver. Very pleased with this mower. We have a greenworks blower and trimmer. We will continue to buy greenworks products.
Light weight and easy to maneuver. Very pleased with this mower. We have a greenworks blower and trimmer. We will continue to buy greenworks products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
"Look Ma! No MAN!" Perfect mower for a woman!
on September 14, 2021
Posted by: Jan The Garden Lady
from Central Iowa
Gender:Female
Verified Purchase:Yes
I am so happy with this mower! I do not need anybody to help me start it, no pull-cord start, and it runs smooth, reliably, and does everything a gas mower can do! We have a big yard, and one charge does the whole thing! When the neighbors saw me using it, I shut it off and yell, "Look Ma! No MAN!" and then pushed the button and off I went! It charges a lot faster than I expected. I wish Greenworks made a snowblower! That baby would be at the top of my list for this winter!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Greg_mows_grass
from Austin,TX
Verified Purchase:Yes
Excellent mower, it does an amazing job! Battery technology has come a long ways. Love that the mower is lighter than my previous gas powered one; even though it's not self propelled, it's easy enough to push around.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MountainManPaul
from Colorado
Gender:Male
Verified Purchase:Yes
I was skeptical at first of using an electric lawn mower thinking that it just wouldn't be powerful enough to handle the job. Boy was I wrong! It worked just as well as a gas mower but without all the noise, pollution, gas hassles. The batteries worked as promised as well! I am very happy with the purchase. One item that could be improved upon is being able to have the top handle slide into the lower handles so that a shorter person can have a more ergonomic position than just the one alternate height setting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worst customer service and didn’t like the product
on September 14, 2021
Posted by: Kirannk
from Atlanta
Gender:Male
Verified Purchase:Yes
I don’t recommend to buy this and worst customer service
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello Kirannk,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. Please allow me the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! I see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. Sorry for any inconvenience this may have caused you.
Thank you for your feedback.
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. Please allow me the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! I see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. Sorry for any inconvenience this may have caused you.
Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: Matthew S
Gender:Male
Verified Purchase:Yes
Easy to get started, this mower is strong enough to do the whole lawn on one battery. Small and lightweight makes it great for getting around sharp corners and minimizing the work of an edger.
Written by a customer while visiting greenworkstools.com