Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
1
Worked until it didn't. Warranty process awful
on January 20, 2026
Posted by: hoot419
Be careful ordering this mower. I bought it in May 2024. At the end of last mowing season, it no longer would move, providing 3 error codes. It has been in the Greenworks authorized service center since Nov. 2 for a warranty repair and is not repaired. I am doubtful that it ever will be repaired. Based on my experience, I would advise buying something from a different manufacturer.
Response from greenworkstools.comBy Greenworks, January 21, 2026
Hello hoot419. We are very sorry to hear about your experience with the 60V 42” CrossoverZ Zero Turn Mower. We understand how frustrating it must be to have your ride on lawn mower out of service for an extended period. Our goal is to resolve warranty issues as quickly as possible, and we apologize that this process has not met your expectations. We encourage you to reach out directly to our Customer Success team at 1-888-909-6757 or via Live Chat at www.greenworkstools.com so we can review your case and provide further assistance. Your feedback is valuable and helps us improve our service and support processes.
[This review was collected as part of a promotion.] My lawn is about 15,000 sq.feet, and usually it takes about an hour to mow it. This mower allows me to cut all this grass with no problem. The mower is well made. It is easy to operate, clean, and store. I can choose the height of the grass, and where it goes after being cut: to mulch, to the side, or to the supplied bag. It takes about an hour to charge the 5A battery, that is also well made. I like this lawn mower.
[This review was collected as part of a promotion.] Just purchased. Briefly used. Lots of zip and much easier to maintain and use vs my John Deere mower. Just need to get use to the slight start lag when initially starting
[This review was collected as part of a promotion.] On first day it won’t start and feel powerful as advertised . When you assemble the mower the wire that’s connected to the engine not easy to tuck inside the handle.
Pros: Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, December 29, 2025
Hi Sam87. Thank you for your rating. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. Should you have any question or further concerns, lease contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for choosing Greenworks Tools!
[This review was collected as part of a promotion.] I've had this around a year. No issues and does a great job. I purchased this after owning many GreenWorks tools and all of them have been super reliable and the batteries have lasted longer than some of the tools I've had over 10 years now.
[This review was collected as part of a promotion.] I have used the mower through this summer and love it. Very easy to use. Good power and not very cut on thick grass. Best mower I have used ever.
[This review was collected as part of a promotion.] I bought this less than a month ago and it works great. The mower is well built and the suspension is awesome. It is quieter than the gas powered mower I had and the ride is so comfortable. The power is super and I am looking forward to many years of yard work with this riding mower. I highly recommend Greenworks as they stand behind their products.
[This review was collected as part of a promotion.] I wouldnt get it if over 6' high it seems a little cramped even with the seat back all the way and I am 5'9. I liked the ease of putting it together wife and I spent like total of two hours on it, mostly undoing the crate