Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Posted by: Anonymous
from Michigan
Gender:Male
Verified Purchase:Yes
Leaves lots of uncut grass behind, especially on the sides so have to do again for clean cut.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 27, 2022
Hello Dhaval Patel,
Thank you for taking the time to voice your concerns.
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
Hoping these suggestions help.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to voice your concerns.
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
Hoping these suggestions help.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Mower
on June 24, 2022
Posted by: Joi13
from Pennsylvania
Gender:Female
I bought this mower a few months ago for my very first house. I have a corner lot with a lot of grass to take care of and it does a great job. Very easy to maneuver around corners trees etc and I love that it has the Smart switch so in one battery dies I don't have to get another one it just moves over. It's also super convenient that it folds up which allows me to store it really easily. Also I've had a few late evenings mowing and the lights on the front are great feature
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JG428
from Minnesota
Gender:Male
Verified Purchase:Yes
It works but both batteries only last about35 to 40 minutes. Very disappointing
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , June 24, 2022
Hello JG428,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 60 minutes with both batteries included, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 60 minutes with both batteries included, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Sarikakm
from Blue water area, Michigan
Verified Purchase:Yes
Very light weight and quiet. We have an average sized yard so the battery life is more then enough. We cut once a week and average cut time is 20minutes. One week of growth fills the bag about four times. Bag is small but stays light when emptying.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MikeWorks
from Olympia Wa
Gender:Male
Verified Purchase:Yes
Pretty awesome. Everything is perfect… except it doesn’t handle tall (6”) grass very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
The mower is easy to operate and a pleasure to use. The 25 inch cut is wider than most mowers so it takes me a little less time to cut my lawn. It is easy to remove the batteries for charging. I would highly recommend this mower to everyone.
Written by a customer while visiting greenworkstools.com
Posted by: Stinger
from Wisconsin
Gender:Male
Verified Purchase:Yes
Mower works great. Batteries last longer than I expected and does a good job cutting. Love the single handle to change blade length. My biggest gripe is that after using the self-propel function you have to push the mower forward a bit to disengage the wheels...gets a bit annoying sometimes. Other than that, I love my new mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Luis Sergio
from Galveston County Texas
Gender:Male
Verified Purchase:Yes
My new mower is easy to use,my residence is on a quarter acre and the mower easily mows my lawn with one battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com