I’m very pleased with my lawnmower ower. This is my first year using a battery mower I will never go back to gas. The quality of your products are outstanding. I would recommend this lawnmower to everyone.
Battery went bad after 2 years. Was two months out of warranty and was told that I have to buy new battery with no discount. Will not buy again.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 15, 2022
Hello Kkuhn99 ,
Thank you for taking the time to provide this feedback on your 60V tool and apologize that you've run into issues with the 60V battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area please contact us once more. We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Lawn Mower is Awesome. My yard is just under an acre. I can get it done quicker than with my old Green and Yellow brand gas mower. And get it done twice on per charge. Awesome.
I have a small yard and this mower is perfect. It is lightweight but definitely powerful enough to mow my thick grass. The battery is very clean and convenient, no Gass and oil mess
The mower I purchased 2.5 years ago developed a hard vibration that caused the battery pack to wiggle lose and disconnect. I had neglected to register it for a warranty and didn't even have my receipt. Not expecting much, I called Support. They sent me a new blade, hoping that would do the trick. It helped but the vibration was still bad so the company is sending me a new mower.
Everything is perfect with this Riding mower. I used gas riding mower in the past. This is faster and better. However, there are things that could be improved. 1. Charging need to pull the battery out and the batteries are pretty heavy. 2. Parking brake has issues. It does not work. Created a ticket with no response from Greenworks so far.
We got this machine about a year now, it's a beast. Came with 2 batteries, but we didn't need the back up battery because we only have 1/4 of an acre of land to mow. Best mower we ever owned.