Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5
Exceeds Expectations
on June 13, 2023
Posted by: Quin
from Grayling, MI
Gender:Male
I bought this and have completed the first cut. The machine exceeded my expectations.
1. The blade speed control is great. I was able to cut on low blade speed and not kick up dust or pine combs (deck height set to 4").
2. Very quiet-I wa able to have a phone call conversation with my blue parrot 450 head phone set and the other party didn't even know I was cutting the grass. Also I listened to an audio book.
3. Fast
4. No gas smell in the small storage shed
5. Same batteries for my snowblower, leaf blowers (handheld and backpack), and chainsaw.
6. Very maneuverable in very small increments to get in tight spots
1. The blade speed control is great. I was able to cut on low blade speed and not kick up dust or pine combs (deck height set to 4").
2. Very quiet-I wa able to have a phone call conversation with my blue parrot 450 head phone set and the other party didn't even know I was cutting the grass. Also I listened to an audio book.
3. Fast
4. No gas smell in the small storage shed
5. Same batteries for my snowblower, leaf blowers (handheld and backpack), and chainsaw.
6. Very maneuverable in very small increments to get in tight spots
Last: durability will take a while to determine. The fact that the batteries are removable and can be brought into the house during the winter is a huge pro. All of my older batteries for my other tools have held up without issue for over 5 years (knock on wood).
Probably going to by another one next summer for the permanent home.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it.
on June 10, 2023
Posted by: Sarah7
from Loveland Colorado
Gender:Female
Really enjoying the mower so far. Wish it had a string trimmer attachment, kinda like the Roomba vacuum edge brush, to get just that much closer to tree trunks, etc.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great tractor, no support , unfortunately
on June 7, 2023
Posted by: Oleg
from Easton, CT
Gender:Male
My review with concerns and concrete suggestions on how to add support for this tractor was immediately removed. So Greenworks has resources to read and remove reviews. Unfortunately they do not have resources to provide support for this great tractor. Mine is broken, I has case number but for three days cannot get support for the error code shown by the tractor, V13. All I need is a contact details of the dealer who can fix it under warranty.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Care , June 8, 2023
Hello Oleg
Thank you for taking the time to voice your concerns! We apologize for your experience. We see that you have been in contact, and our Customer Solution team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Thank you for taking the time to voice your concerns! We apologize for your experience. We see that you have been in contact, and our Customer Solution team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mobility and Power!
on June 1, 2023
Posted by: iPhilbo
from NY State
Gender:Male
Long-term owner of Greenworks tools, first time using this 60v 19" mower. The power in this is fantastic. I am using it for trim work around shrubs and hills, and the power-to-weight ratio is excellent.
Pros: Convenient, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Received defective mower
on May 30, 2023
Posted by: DGCT
from Stamford, CT
Gender:Male
I purchased this mower, however the blades will not turn on. I have been unable to reach customer support and will have to do a chargeback on the credit card if not contacted.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 31, 2023
Hello DGCT,
We are sorry to hear of the chanelles you are experiencing!
We urge you to check out our FAQ and user guide HERE:
https://www.greenworkstools.com/pages/crossover-z-user-guide
We also have a troubleshooting guide that might help resolve the issue you are experiencing!
If this does not fix the issue, please contact Greenworks Solution Service Team at 1-877-481-6087, and we would be happy to assist you further in remedying an issues.Thank you for your feedback.
We are sorry to hear of the chanelles you are experiencing!
We urge you to check out our FAQ and user guide HERE:
https://www.greenworkstools.com/pages/crossover-z-user-guide
We also have a troubleshooting guide that might help resolve the issue you are experiencing!
If this does not fix the issue, please contact Greenworks Solution Service Team at 1-877-481-6087, and we would be happy to assist you further in remedying an issues.Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Worth it
on May 19, 2023
Posted by: DannyH
from Lakeland, FL
Gender:Male
I have used the 25 inch mower in central Florida for 4 years now, and it has performed well. Sometimes the wheels lock when backing up, but it quickly resolves when I move forward a few inches. I mow 1/3 of an acre and have never had an inadequate supply of power. I wouldn't hesitate to buy this mower again if I needed to. Plus, the wider deck enables me to make 20% fewer passes. It handles tall grass also.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No smells from fumes
on May 17, 2023
Posted by: Old man #67
from Burlington, Kentucky 41005-9584
Gender:Male
I am still learning to get the best out of this mower. It cuts great on high settings and you don't rarely need turbo power. I only use the self propel when I need to .You have plenty of options with this mower, mulch, side discharge or bagging. It has lots of safety features such as no rollback when the wheels are disengaged and a safety plug for the batteries. The battery charger is awesome as after the batteries are charged it shuts itself down.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Blade Adapter
on May 17, 2023
Posted by: Darkrider
from CT USA
Gender:Male
There is no blade Adapters available. when the cheap plastic part shears it leaves you a broken piece of junk. If the part was available it could be a good mower. I had it for two years now. It broke after the first month from hitting a small stick in the lawn. been sitting there ever since. Back to gas, so much for going green.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 18, 2023
Hello Darkrider,
Thank you for sharing your experience with this lawn mower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. To appropriately address your concerns with one of our product specialists, please please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your experience with this lawn mower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. To appropriately address your concerns with one of our product specialists, please please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com