Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Posted by: Anonymous
from Bardstown KY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was easy to assemble. Batteries charge quickly and last long. The small footprint makes it easy to move in tight spaces. The app is a bit meh, but its really not needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bob K m
from Grafton Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great, but one of the batteries not very good, like it is a used one
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gary A
from Norfolk VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got it yesterday. It was easy to assemble. Mowed my 100ft x 200ft yard today. Finished on one charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT BUY THIS MOWER
on May 20, 2024
Posted by: FeelingCheated
from NY
Gender:Male
DO NOT BUY THIS MOWER. I have owned the 22 inch 2 in mower for a year and I'm sick of it bogging down and shutting off. It just doesn't have the power to sustain mowing grass in the humid northeast. Even when conditions have been dry for a week, the 2 in 1 mulcher.gets clogged and shuts off. I'm tired of setting the height higher just to get something done and having to mow a couple of days later.. I was excited about an electric.mower but this Green works 2in 1 mower is not ready for primetime.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 22, 2024
Hello FeelingCheated,
We are sorry to hear of the experience you are having with this 60V Lawn Mower! You will get the best mowing results if the grass is dry. Do not mow the grass in the rain. Wet grass can clog and bog your lawn mower.
To get a good result while mowing:
• Always use a sharp blade. A blunt blade gives an irregular result and the cut surface of the grass becomes yellow. A sharp blade also uses less energy than a blunt blade.
• Do not cut more than ⅓ of the length of the grass. Cut first with the cutting height set high. Examine the result and lower the cutting height to an applicable level. If the grass is very long, drive slowly and cut 2 times if necessary.
• Cut in different directions each time to prevent stripes in the lawn.
• Keep the cutting cover clean. Build-up from grass and dirt on the inner side of the cutting cover can decrease the cutting result.
• If cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
We hope these tips will help! If not, please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear of the experience you are having with this 60V Lawn Mower! You will get the best mowing results if the grass is dry. Do not mow the grass in the rain. Wet grass can clog and bog your lawn mower.
To get a good result while mowing:
• Always use a sharp blade. A blunt blade gives an irregular result and the cut surface of the grass becomes yellow. A sharp blade also uses less energy than a blunt blade.
• Do not cut more than ⅓ of the length of the grass. Cut first with the cutting height set high. Examine the result and lower the cutting height to an applicable level. If the grass is very long, drive slowly and cut 2 times if necessary.
• Cut in different directions each time to prevent stripes in the lawn.
• Keep the cutting cover clean. Build-up from grass and dirt on the inner side of the cutting cover can decrease the cutting result.
• If cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
We hope these tips will help! If not, please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this!
on May 20, 2024
Posted by: StacieS
from Shortsville Ny
Gender:Female
[This review was collected as part of a promotion.] Love my new electric mower. Cut they knee high grass with no problems and I don't smell like gas and oil!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Dunlap, Illinois
Gender:Male
Verified Purchase:Yes
Fantastic! Best deal ever! New at USA and first time buying mowers. All family enjoying it.
Written by a customer while visiting greenworkstools.com
Posted by: Doc Lar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a review by a real customer for a well-made, sturdy, powerful, self-propelled cordless-electric mower that does everything it's designed to do, and does it very well. I mow approximately 13,000 square feet of lawn every 3-4 days and need a powerful, sturdy mower, which this machine is. The dual blades assure an even cut on my slightly sloping lawn. The 60-volt, 8ah battery easily provides sufficient power for each mowing. Moreover, this mower also accepts the 60-volt, 6ah, and 5ah batteries I have for my leaf blower and smaller, second mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Self Propel Doesn't
on May 17, 2024
Posted by: Dave-1970
from Kansas City, MO
Gender:Male
[This review was collected as part of a promotion.] Cuts really well, however the self propel quit working after 10 minutes and will not re-engage. If I wanted a standard push mower I would have bought one instead of a self propel. The blower works very well. Have yet to try the string trimmer, hoping it works as well as the blower.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello Dave_1970,
Thank you for taking the time to connect with us. We are sorry to hear of the loss of power to the self-propelled. To operate the self-propel drive system (turbo). Please take the following steps.
1. Start the machine.
2. While you hold the start handles, grab either of the drive levers and pull towards the handlebar.
3. Hold the start handles and the drive levers at the same time.
4. Release either set of start handle and drive lever from the same side.
5. Adjust the speed control with your free hand.
• Slide the speed control button in the direction of the Rabbit Symbol to increase the speed.
• Pull the speed control button in the direction of the Turtle Symbol to decrease the speed.
6. Release the drive levers to close the self-propel system.
To engage the self-propel drive system while the mower is not running:
• Press and hold the start button, then pull up on the drive lever . OR • Pull up on the drive lever, then press the start button.
Here is are a few troubleshooting suggest to try and get your mower working again. The operator handle can be cycled from the closed stored position to upright operating position. Try folding the handles down, then firmly fold open the handles to the operating position. The handles need to be fully extended for the mowers to operate correctly. The bagger must be fully seated (installed correctly) for the mowers to start.
Hoping these tips will help resolve the issue, and if they do not we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
Thank you for taking the time to connect with us. We are sorry to hear of the loss of power to the self-propelled. To operate the self-propel drive system (turbo). Please take the following steps.
1. Start the machine.
2. While you hold the start handles, grab either of the drive levers and pull towards the handlebar.
3. Hold the start handles and the drive levers at the same time.
4. Release either set of start handle and drive lever from the same side.
5. Adjust the speed control with your free hand.
• Slide the speed control button in the direction of the Rabbit Symbol to increase the speed.
• Pull the speed control button in the direction of the Turtle Symbol to decrease the speed.
6. Release the drive levers to close the self-propel system.
To engage the self-propel drive system while the mower is not running:
• Press and hold the start button, then pull up on the drive lever . OR • Pull up on the drive lever, then press the start button.
Here is are a few troubleshooting suggest to try and get your mower working again. The operator handle can be cycled from the closed stored position to upright operating position. Try folding the handles down, then firmly fold open the handles to the operating position. The handles need to be fully extended for the mowers to operate correctly. The bagger must be fully seated (installed correctly) for the mowers to start.
Hoping these tips will help resolve the issue, and if they do not we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
Written by a customer while visiting greenworkstools.com