Customer reviews from greenworkstools.com
Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Average customer rating
4.6
(3,608 Reviews)
Rating breakdown 3,608 reviews
5 Stars
2,793
4 Stars
519
3 Stars
112
2 Stars
63
1 Star
121
94%of customers recommend this product.
(
2,864 out of
3,052)
Customer Reviews for Greenworks - 60V 17" Brushless Cordless Push Lawn Mower, 2-in-1 Mulching/Bagging, 4Ah Battery and 3A Charger - Green
Customer Rating
5
Love it and it's more than just a mower.
on June 15, 2024
Posted by: Jimwestco
from Western Colorado
Gender:Male
Going on year 3 and it has performed flawlessly on our 3/4 acres of grass. Never ran out of charge. Leaf season we still had 10% charge when we were done. It's also fast and tows very well. Great product!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to use, but batteries don't last.
on June 8, 2024
Posted by: Cb60
Gender:Female
Recommend paying for white glove with delivery.
Easy to assemble but not to get it off the pallet. I have 7/10 of an acre, with 4 fully charged batteries, but it was only able to cut 1/2 the lot. Taking a break while batteries recharge. Going from 24 year old gas zero turn, gas powered 48 inch cut, to this zero turn. Old mower handles much better, better rear tires and steering. Greenworks seat is much more comfortable, and cuts well. Greenworks is much quieter and no need to wear protective ear gear. Instructions need improvement as some options and buttons are not covered, but figured it out. Happy with product so far, just need to get used to it after having the other for so many years.
Easy to assemble but not to get it off the pallet. I have 7/10 of an acre, with 4 fully charged batteries, but it was only able to cut 1/2 the lot. Taking a break while batteries recharge. Going from 24 year old gas zero turn, gas powered 48 inch cut, to this zero turn. Old mower handles much better, better rear tires and steering. Greenworks seat is much more comfortable, and cuts well. Greenworks is much quieter and no need to wear protective ear gear. Instructions need improvement as some options and buttons are not covered, but figured it out. Happy with product so far, just need to get used to it after having the other for so many years.
Pros: Convenient, Easy to Use, Quiet
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not for the long haul
on June 8, 2024
Posted by: Robert2024
from Spanaway, Wa
Gender:Male
I bought this 2 years ago and has completely stopped working. After 1 year it started randomly dying in the middle of mowing and now will not turn on at all. Would not recommend this brand will most likely be shopping for another brand that will hopefully last longer.
Response from greenworkstools.comBy Greenworks, June 10, 2024
Hello Robert2024.
We are sorry to hear about your experience when using this 60V Lawn Mower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this 60V Lawn Mower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Loved the Mower But Only Ran a Year
on June 5, 2024
Posted by: greengaltex
from Houston Texas
Gender:Female
I loved this mower but after a year of light use, the right blade motor (according to code) started overheating and shutting down the blades. Tractor supply no longer sells or services the mower (although it is still listed as a dealer on the Greenworks website. I checked all the authorized Greenworks repair facilities as far as 70 miles away and none of them services this product. None of the independent repair shops service Greenworks, either. Because the problem started one year and two days after purchase the Greenworks does not guarantee the product. One year of service for this mower is a terrible deal.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 6, 2024
Hello greengaltex.
We are sorry to hear of the issue you are experiencing. We are committed to providing our customers with a quality product and great customer service. One great thing about purchasing your Lawn Mower is the manufacture repair warranty. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please contact Greenworks Service Solution Team at 1-888-909-6757, and we would be happy to assist you further in remedying an issues.
We are sorry to hear of the issue you are experiencing. We are committed to providing our customers with a quality product and great customer service. One great thing about purchasing your Lawn Mower is the manufacture repair warranty. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please contact Greenworks Service Solution Team at 1-888-909-6757, and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy assembly and very quiet
on June 3, 2024
Posted by: Coffeebeast
from McBain, MI
Gender:Male
[This review was collected as part of a promotion.] Ordered direct from manufacturer. Took it a little longer than I hoped, but understandable due to where I live. Powered it up after some quick required assembly. Only issue was trying to plug all 3 chargers in at the same time kicked a breaker so had to stagger charging spots to different locations. Mower is fast, cuts great, and quiet. I’m satisfied so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Need accessories, Mulch and bagger
on June 2, 2024
Posted by: Philklim
from Brighton, MI
Gender:Male
Works well, but think the range is not what is advertised, but will still work for my needs. Wish they had accessories out for this, or sent us new users timely updates on when accessories would be made available.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Powerful
Response from greenworkstools.comBy Greenworks, June 5, 2024
Hello Philklim
Thank you for your interest. There are plans for accessories, however we do not have a set date available for announcement yet. Please make sure to check back periodically or follow us on social media for new product releases and promotional offers.
Social media links:
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
Thank you for your interest. There are plans for accessories, however we do not have a set date available for announcement yet. Please make sure to check back periodically or follow us on social media for new product releases and promotional offers.
Social media links:
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Product
on May 30, 2024
Posted by: Ger23
Fast, much quieter than gas mower, no fumes, no maintenance besides blowing it off after a 2 acre cut, great turning radius, easily hauls other items behind it (namely a wagon / cart, spreader, lawn sweeper, de thatcher, etc., and it doesn't have to stop to refill with gas. A first-class product that has been great since I first used it 8 months ago. Highly recommend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exactly what I needed
on May 28, 2024
Posted by: KBraun
from Prince George, Virginia
Gender:Female
Recieved well packaged. Yes it's renewed but looks and runs like new. Charged batteries and cut my grass, took an hour when push mower took 6 hours. Love the ease of this! I have been waiting for years for it to be affordable. Absolutely recommend.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com