Customer reviews from greenworkstools.com
Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Average customer rating
4.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
88
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
83 out of
98)
Customer Reviews for Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Customer Rating
5
2 is better than 1
on June 9, 2022
Posted by: CharlieS
from west salem ohio
After 2 years with my tools my only battery stoped charging. I thought it was gonna be a big hassle getting it replaced, but to my surprise it was so easy and inexpensive. Such a great deal in fact i bought 2, one for the chainsaw and 1 for the trimmer. It was shipped almost immediately and for free. I highly recommend greenworks and all they have to offer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ron cotton
from Texas
Gender:Male
Verified Purchase:Yes
Works great. Long lasting with sufficient power in reserve
Written by a customer while visiting greenworkstools.com
Posted by: RastaDrew
Verified Purchase:Yes
The battery charger works Excellent. I wish the fast charger was available, however this one did the job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: speedchase
from Dallas, TX
Gender:Male
Verified Purchase:Yes
Nice upgrade to the original batteries that came with my drills (from Costco). The new ones hold charge for quite sometime
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Garbage
on May 22, 2022
Posted by: Matt Haver
from New Haven Indiana
Gender:Male
These batteries are absolute garbage. I keep mine on the charger in a heated garage, and now have to order yet ANOTHER set of these. 3 of them so far in a years time.
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello Matt Haver,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Why two different 24V batteries
on May 21, 2022
Posted by: bill0262
from Clayton, SL
Gender:Male
I have 4 greenworks tools all 24V and one is not compatible. Three use 29842 batteries and one uses BAM709 and they are not compatible with the tools or charger. Why in the world are there two different 24V systems. I did not know that when I bought the fourth tool and now I can’t charge BAM709 battery. To me this is unacceptable.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello bill0262
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: abfwg
from Watkins Glen, NY
Gender:Male
Verified Purchase:Yes
Bought an extra battery to keep me going with various GreenWorks tools
Written by a customer while visiting greenworkstools.com
Posted by: JJinMD
from Maryland
Gender:Male
Verified Purchase:Yes
Battery is great. The power washer I bought it for is not - it broke after 35 minutes of use. Every other tool from Greenworks has been excellent.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com