Customer reviews from greenworkstools.com
Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Average customer rating
4.4
(491 Reviews)
Rating breakdown 491 reviews
5 Stars
354
4 Stars
68
3 Stars
25
2 Stars
11
1 Star
33
88%of customers recommend this product.
(
336 out of
382)
Customer Reviews for Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Customer Rating
1
Why two different 24V batteries
on May 21, 2022
Posted by: bill0262
from Clayton, SL
Gender:Male
I have 4 greenworks tools all 24V and one is not compatible. Three use 29842 batteries and one uses BAM709 and they are not compatible with the tools or charger. Why in the world are there two different 24V systems. I did not know that when I bought the fourth tool and now I can’t charge BAM709 battery. To me this is unacceptable.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello bill0262
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Downingtown, PA
Verified Purchase:Yes
This is a pretty standard cordless vacuum and we bought to replace a handheld Dyson whose battery went to junk. I do like the hanging stand that holds all of the attachments. When it comes to the vacuum though I do not understand why they give you variable speed options. I think this is a marketing gimmick so they can brag about higher runtimes (at low-power) and additional features. We always use high speed for everything, which is about the same power as the 10 yr old Dyson it replaced. With the 4ah battery included, we get about 15 min run time. The main reason we got this model is because I already own about 5 24volt batteries and a large portion of the 24 volt power tool line from Greenworks so we always have full batteries and swapping is easy. If I were buying a cordless vacuum, I would buy one that I already have batteries for as you will need several batteries to do any cleaning with it. I would add that Greenworks has always stood by their products whenever I had any issues in the past.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 20, 2022
Hello,
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: papagzm
Verified Purchase:Yes
We just upgraded from a plug-in stick vacuum and are pleased with our choice of the GreenWorks product. We would highly recommend the vacuum.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KMeeks
from Nashvl
Gender:Male
Verified Purchase:Yes
Easy to use, like the accessories and plenty of power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it!
on May 8, 2022
Posted by: Kdunlow
from nC
Gender:Female
This vacuum sucks!!…get it!?!? Anyway, I love this! It’s all the perks of a full size vacuum and stick vacuum combined. All the attachments are handy right on the side of the vacuum and all I have to do to charge it is hang it on the wall. No more having to fumble with a cord draped awkwardly across my laundry room floor. I now have a battery that can be used among a large number of other devices as well. You will not regret this purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: abfwg
from Watkins Glen, NY
Gender:Male
Verified Purchase:Yes
Bought an extra battery to keep me going with various GreenWorks tools
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fantastic tool
on May 7, 2022
Posted by: Jmd956
from Edgecomb, ME
Gender:Male
I purchased the stick vac for the the quick and easy pickup and am I glad I did, just a very smart tool built with quality in mind and ease of use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JJinMD
from Maryland
Gender:Male
Verified Purchase:Yes
Battery is great. The power washer I bought it for is not - it broke after 35 minutes of use. Every other tool from Greenworks has been excellent.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com