Customer reviews from greenworkstools.com
Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Average customer rating
4.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
88
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
83 out of
98)
Customer Reviews for Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Customer Rating
5
Just love this 4-.0-Ah battery
on November 25, 2024
Posted by: Anonymous
from Va
Gender:Male
[This review was collected as part of a promotion.] I bought this battery a couple 0f days ago and its the best thing since sliced bread.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Died after a month
on October 5, 2024
Posted by: Deat
from Michigan
[This review was collected as part of a promotion.] I purchased the battery about a month ago and it no longer charges.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2024
Hello Deat.
We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. There are many possible scenarios that can affect the lifespan of a battery. In ideal conditions the battery has a charge and discharge cycle of up to 2000. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. If this light is not igniting this may indicate an issue and we would be interested in hearing more about this.
We urge you to start a Live chat on Greenworks Tools website (www.greenworkstools.com) or by phone on 1-855-345-3934 for further assistance.
We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. There are many possible scenarios that can affect the lifespan of a battery. In ideal conditions the battery has a charge and discharge cycle of up to 2000. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. If this light is not igniting this may indicate an issue and we would be interested in hearing more about this.
We urge you to start a Live chat on Greenworks Tools website (www.greenworkstools.com) or by phone on 1-855-345-3934 for further assistance.
Written by a customer while visiting greenworkstools.com
Posted by: JohnLei
from Valley, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charges well and works well in my Greenworks 24v tools.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: sullivan1971
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got a great deal for this and needed it as I expanded my Greenworks collection of tools
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DSU929
from Buffalo, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have the lawnmower that uses the 24V battery so I wanted a second set of batteries/charger for the days when I have to cut some extra. I am using the charger for the stick vacuum battery now too.
This charger works great and honestly I love the mower too.
This charger works great and honestly I love the mower too.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: A Smith
from Princeton WV
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] In my opinion, the newer 24V 4Amp batteries are better than they used to be!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Katie D
from Muncie, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These batteries work great with my mower. My yard is just large enough that the pair that came with the mower don't last. I bought this set so I could mow the whole yard without waiting for them to charge in between. No issues!
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Featurs
on July 1, 2024
Posted by: jer57
from Twin Cities, MN
Gender:Male
[This review was collected as part of a promotion.] 5.0Ah battery is easy to charge and good running time for my sloping yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com