Customer reviews from greenworkstools.com
Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Average customer rating
4.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
88
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
83 out of
98)
Customer Reviews for Greenworks - 24V 2.5Ah Lithium-Ion Battery (Genuine Battery/ 150+ Compatible Tools)
Customer Rating
2
Work great for few uses then fail
on January 17, 2021
Posted by: George02
from Yakima wa
I got this tool as a gift I worked fine then I didn’t used now that I’m need to use it again battery light is blinking according to instructions I have a bad battery, sorry but I’m dissatisfied with this battery looks new because was barely used and now don’t work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, January 27, 2021
Hello George02,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Richard J
from Michigan
Verified Purchase:Yes
This is a great product to have. This is a very good company to deal with. Green works has very good products to have on your work bench.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Out In Kansas
Verified Purchase:Yes
Impressed with this battery. Its been out of the charger for two weeks and still has full charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Clovis ca
Verified Purchase:Yes
Greenworks is Awesome! I bought 2 batteries and one didnt work and i reached out to them, they sent another one and didnt make me send back the one that didnt work so well, so didnt have to pay any shipping...they stand behind thier products. I worked with Doug, he was grear! Thanks Greenworks❤
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
Verified Purchase:Yes
Great replacement for the original which lasted over 5 years.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
from Omaha
Verified Purchase:Yes
Works as expected-nice upgrade from the original battery that lasted over 5 years!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Canyongirl
from Utah
Verified Purchase:Yes
Strong little battery! I like that it has a USB port on it as well--could come in handy. So far, it has held power for a good length of time while using my small chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: EZ to use
from Ohio
Verified Purchase:Yes
Worth buying. Extended the run time of all my tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com