Customer reviews from greenworkstools.com
Greenworks - 24V BAG70009 Lithium-Ion Battery, Black
Average customer rating
4.3
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
15
85%of customers recommend this product.
(
85 out of
100)
Customer Reviews for Greenworks - 24V BAG70009 Lithium-Ion Battery, Black
Posted by: F Ster
Verified Purchase:Yes
Very pleased. Lite weight and powerful. I use them for my string trimmer and workshop blower.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Lucky if you get 20
on June 22, 2022
Posted by: Grass420
from Pennsylvania
Gender:Male
I bought a weed eater with this battery and I can't get more than 18 mins out of a charge. I started a stop watch each of the 3 times I used and the most I got was 18min. Average about 15min. Maybe my battery is defective.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 24, 2022
Hello Grass420,
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please kindly contact by phone at 1-888-909-6757.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please kindly contact by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid so far. Adds versatility to the system
on June 20, 2022
Posted by: Ransome
from New Paltz, NY
Gender:Male
Still early on in our product life. Seems great. Charges as fast as the 4Ah battery that came with the mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
2 is better than 1
on June 9, 2022
Posted by: CharlieS
from west salem ohio
After 2 years with my tools my only battery stoped charging. I thought it was gonna be a big hassle getting it replaced, but to my surprise it was so easy and inexpensive. Such a great deal in fact i bought 2, one for the chainsaw and 1 for the trimmer. It was shipped almost immediately and for free. I highly recommend greenworks and all they have to offer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ron cotton
from Texas
Gender:Male
Verified Purchase:Yes
Works great. Long lasting with sufficient power in reserve
Written by a customer while visiting greenworkstools.com
Posted by: RastaDrew
Verified Purchase:Yes
The battery charger works Excellent. I wish the fast charger was available, however this one did the job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: speedchase
from Dallas, TX
Gender:Male
Verified Purchase:Yes
Nice upgrade to the original batteries that came with my drills (from Costco). The new ones hold charge for quite sometime
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Garbage
on May 22, 2022
Posted by: Matt Haver
from New Haven Indiana
Gender:Male
These batteries are absolute garbage. I keep mine on the charger in a heated garage, and now have to order yet ANOTHER set of these. 3 of them so far in a years time.
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello Matt Haver,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com