The batteries fit and the mower runs, but the run time is very short. Not real happy about that. These batteries were your resolution to the problem I had with the other batteries I had ordered
Response from greenworkstools.comBy Greenworks, July 8, 2026
Hello bmp769. Thank you for your feedback. We are glad to hear the replacement 24V 4.0Ah batteries are compatible and that the mower is now running, but we understand your concern about the runtime. Runtime can vary based on grass conditions, cutting height, and the load on the mower. Thicker or taller grass and lower cutting heights require more power and can reduce overall run time. For best results, we recommend mowing regularly, avoiding cutting more than one-third of the grass height at a time, and making sure both batteries are fully charged before use. If you feel the runtime is still not meeting your needs, please continue working with our success team so we can review your setup and discuss the best next step. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757. Depending on your mowing needs, adding an additional battery or upgrading to a higher-capacity battery may help extend run time and improve overall performance. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757. We appreciate the opportunity to help and want to make sure you have the best possible experience with your mower.
[This review was collected as part of a promotion.] Bought as a backup since the batteries work for a little over an hour so we could get the front and back done in one day. Worked out great!
[This review was collected as part of a promotion.] I've been very happy with the life of the 2.0 amp hour and the 4.0 amp hour batteries. I especially like the string trimmer that uses two 24 volt batteries. If I put two 4.0 AH batteries in there it outlasts me. Power is really good. Charging time is reasonable, gives me a chance to take a break. I've also found these batteries last a long time. I only needed a replacement because I left one of my relatively new ones out in the rain :-(